Skip to main content
Help Center
Introduction
Using GoDaddy Payments for Your Ecommerce Site
40s
Lesson 1 (of 25)
Introduction to GoDaddy Payments
2m 12s
Lesson 2 (of 25)
Setting up GoDaddy Payments on Your Websites + Marketing Site
2m 22s
Lesson 3 (of 25)
Setting up GoDaddy Payments on your Managed WordPress site
4m 5s
Lesson 4 (of 25)
Connecting GoDaddy Payments to Your Bank Account - Websites + Marketing
1m 11s
Lesson 5 (of 25)
Connecting GoDaddy Payments to Your Bank Account - Managed WordPress
1m 17s
Lesson 6 (of 25)
Accessing the Payments Hub - Websites + Marketing
34s
Lesson 7 (of 25)
Accessing the Payments Hub - Managed WordPress
31s
Lesson 8 (of 25)
Touring the GoDaddy Payment Hub
2m 26s
Lesson 9 (of 25)
Introduction to the Payouts Tab in GoDaddy Payments
1m 16s
Lesson 10 (of 25)
When Will My Money Be Deposited Into My Account?
1m 36s
Lesson 11 (of 25)
Understanding Chargebacks
1m 41s
Lesson 12 (of 25)
How to Process a Refund for Your Customers With GoDaddy Payments
1m 47s
Lesson 13 (of 25)
Why Is My Payout Less Than Expected?
1m 28s
Lesson 14 (of 25)
What Are Online Pay Links?
2m 22s
Lesson 15 (of 25)
How to Use Online Pay Links
4m 5s
Lesson 16 (of 25)
What is Virtual Terminal?
1m 25s
Lesson 17 (of 25)
How to Process a Payment Using Virtual Terminal
52s
Lesson 18 (of 25)
How to Set Up Your Poynt Smart Terminal
3m 14s
Lesson 19 (of 25)
How to Load Receipt Paper into the Smart Terminal
36s
Lesson 20 (of 25)
How to Process a Credit Card Transaction - Poynt Smart Terminal
1m 58s
Lesson 21 (of 25)
How to Add or Remove Users On the Smart Terminal
1m 59s
Lesson 22 (of 25)
How to Process a Refund or Void a Transaction - Poynt Smart Terminal
1m 17s
Lesson 23 (of 25)
How to Set Up Your Poynt Card Reader
3m 34s
Lesson 24 (of 25)
How to Process a Credit Card Transaction - Poynt Card Reader
2m 3s
Lesson 25 (of 25)
How to Process a Refund or Void a Transaction with the GoDaddy Mobile App
1m 7s
Was this video helpful?

How to Process a Refund or Void a Transaction

In this video you'll learn
  • What the difference is between refunding or voiding a transaction
  • How to refund a transaction
  • How to void a transaction

About the guides

Emily
Hi, I'm Emily. As a GoDaddy Guide, I love being able to give our customers a mix of help, advice, and cheerleading. It's a huge step, starting your own business, and I want our customers to know that we have their back, whatever they need!