GoDaddy - API Domain Purchase Agreement
PLEASE READ THIS API DOMAIN PURCHASE AGREEMENT CAREFULLY. BY PROVIDING THE REQUIRED CONFIRMATION DURING THE API PURCHASE PROCESS, YOU ENTER INTO AN AGREEMENT WITH GODADDY AND AGREE TO BE BOUND BY THIS AGREEMENT AND THE APPLICABLE AGREEMENT DOCUMENTS.
IMPORTANT PURCHASE TERMS
The following highlights certain important purchase terms applicable to your API domain name purchase. Additional terms governing your transaction are contained in the Agreement Documents, including the Refund Policy.
REFUND ELIGIBILITY: API domain name purchases are subject to the Refund Policy. Please review the attached Refund Policy before completing your purchase to understand when refunds may be available.
AUTOMATIC RENEWAL: Unless you disable automatic renewal before the renewal date, eligible domain name registrations will automatically renew. Renewal prices are subject to change, and the applicable renewal charges will be billed to your designated payment method.
1. OverviewThis Agreement applies when you purchase, register, renew, or transfer a domain name through the GoDaddy application programming interface (“API”), whether you access the API directly or through software, artificial intelligence tools, coding assistants, autonomous agents, integrated development environments, browser extensions, scripts, automations, middleware, orchestration platforms, plugins, or other technologies or services that generate, submit, relay, execute, or otherwise interact with the API on your behalf (“Automated Tools”). This Agreement governs the API purchase process and, together with the documents identified in Section 3 (the “Agreement Documents”), establishes the rights, obligations, terms, disclosures, and policies applicable to your transaction. This Agreement is intended to streamline the API purchase experience by providing a single point of acceptance for the Agreement Documents applicable to your transaction. It supplements, and does not replace, the terms governing the products and services you purchase through the API. Once accepted, this Agreement governs all subsequent API domain name purchases until it is revised or superseded.
2. Authorization and ResponsibilitiesBy accepting this Agreement and submitting a request to purchase, register, renew, or transfer a domain name through the API, you acknowledge the Important Purchase Terms above and authorize GoDaddy to complete the requested transaction, charge your designated payment method or funding source, and take all actions reasonably necessary to complete the requested transaction in accordance with this Agreement and the Agreement Documents. You represent, warrant, and acknowledge that: (i) you are authorized to submit the transaction request; (ii) all information submitted in connection with the transaction, including registrant contact information, is accurate, complete, and current; and (iii) you will promptly update any information that changes, as required by applicable agreements, registry requirements, or applicable law. You acknowledge and agree that you may submit API requests directly or through Automated Tools or other third-party software or services. Regardless of how a transaction request is submitted, you remain solely responsible for all purchase requests, instructions, information, and authorizations submitted on your behalf using the API. By completing your purchase, you authorize GoDaddy to charge your designated payment method or funding source for applicable renewal charges in accordance with the Agreement Documents, unless automatic renewal has been disabled or the applicable product or service has been canceled. By accepting this Agreement, you acknowledge that you have had the opportunity to review the documents included in this Agreement and agree to be bound by each of them. If you do not agree to this Agreement, you must not proceed with the transaction.
3. Agreement DocumentsThis Agreement includes the documents listed below, each of which forms part of this Agreement and applies to your transaction, as applicable. By accepting this Agreement, you acknowledge that you have had the opportunity to review these documents and agree to be bound by the terms, conditions, disclosures, and policies contained in each of the following applicable Agreement Documents:
[A] Domain Name Registration Agreement, [B] Global Privacy Notice, & [C] Refund Policy
4. Relationship to Other AgreementsThis Agreement supplements, and does not replace, the terms governing the products and services purchased through the API. If there is a conflict between this Agreement and an Agreement Document governing a particular product, service, registry, or transaction, the applicable Agreement Document will control with respect to that product, service, registry, or transaction, unless expressly stated otherwise. If additional agreements, policies, disclosures, or terms apply to your transaction, those additional agreements, policies, disclosures, or terms also form part of this Agreement. Such additional agreements, policies, disclosures, or terms may be identified during the API purchase process or otherwise made available at GoDaddy's Legal Agreements page.
This Domain Name Registration Agreement (this "Agreement") is entered into by and between GoDaddy.com, LLC, a Delaware limited liability company ("GoDaddy") and you, and is made effective as of the date of electronic acceptance. This Agreement sets forth the terms and conditions of your use of GoDaddy's Domain Name Registration services (the "Domain Name Registration Services" or the "Services"). The terms "we", "us" or "our" shall refer to GoDaddy. The terms "you", "your", "User" or "customer" shall refer to any individual or entity who accepts this Agreement. Unless otherwise specified, nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
Your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, which incorporates by reference each of (i) GoDaddy’s Universal Terms of Service Agreement ("UTOS"), (ii) GoDaddy's AI Terms of Use, (iii) all agreements, guidelines, policies, practices, procedures, registration requirements or operational standards of the top-level domain ("TLD") in which you register any domain (“Registry Policies”), and (iv) any plan limits, product disclaimers or other restrictions presented to you on the Domain Name Registration Services landing page of the GoDaddy website (this “Site”).
TO LINK TO AND REVIEW THE REGISTRY POLICIES FOR THE TLD IN WHICH YOU WISH TO REGISTER A DOMAIN NAME, PLEASE CLICK HERE.
You acknowledge and agree that (i) GoDaddy, in its sole and absolute discretion, may change or modify this Agreement, and any policies or agreements which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to this Site, and (ii) your use of this Site or the Services found at this Site after such changes or modifications have been made shall constitute your acceptance of this Agreement as last revised. If you do not agree to be bound by this Agreement as last revised, do not use (or continue to use) this Site or the Services found at this Site. In addition, GoDaddy may occasionally notify you of changes or modifications to this Agreement by email. It is therefore very important that you keep your shopper account (“Shopper Account”) information, including your email address, current. GoDaddy assumes no liability or responsibility for your failure to receive an email notification if such failure results from an inaccurate or out-of-date email address. GoDaddy is an Internet Corporation for Assigned Names and Numbers ("ICANN") accredited registrar.
You acknowledge and agree that GoDaddy may modify this Agreement in order to comply with any terms and conditions set forth by (i) ICANN and/or (ii) the registry applicable to the TLD or country code top level domain ("ccTLD") in question. The term “Registry Service Provider” shall refer to the service provider responsible for operating and managing the registry services on behalf of the Registry Operator for its applicable TLD or ccTLD. To identify the sponsoring registrar, click here.
2. PROVISIONS SPECIFIC TO ALL REGISTRATIONSUnless otherwise noted, the provisions below in this Section 2 are generally applicable to all TLDs that we offer. Special provisions specific to any TLD or ccTLD (those in addition to posted Registry Policies) are identified elsewhere below in this Agreement.
- Registry Policies. You agree to be bound by all Registry Policies (defined above in this Agreement) applicable to your domain name registration (at any level). IT IS YOUR RESPONSIBILITY TO VISIT THE APPLICABLE TLD SITE AND READ AND REVIEW ALL APPLICABLE REGISTRY POLICIES PRIOR TO YOUR REGISTRATION IN THE TLD. REGISTRY POLICIES FOR EACH TLD CAN BE FOUND BY VISITING THE CORRESPONDING TLD LINK LISTED[HERE](https://www.godaddy.com/legal/agreements/tld-registry-policies|tld-registry-policies). Notwithstanding anything in this Agreement to the contrary, the Registry Operator of the TLD in which the domain name registration is made is and shall be an intended third party beneficiary of this Agreement. As such the parties to this agreement acknowledge and agree that the third party beneficiary rights of the Registry Operator have vested and that the Registry Operator has relied on its third party beneficiary rights under this Agreement in agreeing to GoDaddy being a registrar for the respective TLD. The third party beneficiary rights of the Registry Operator will survive any termination of this Agreement.
- Registration Requirements. To the extent any TLD or ccTLD requires you meet eligibility (e.g., residency for .JP, .EU, etc.), validation (e.g., DNS validation) or other authentication requirements as a condition to registering a domain name in the TLD, you agree that by submitting an application or registering or renewing your domain name, you represent and warrant that: (a) all information provided to register or renew the domain name (including all supporting documents, if any) is true, complete and correct, and is not misleading in any way, and the application is made in good faith; (b) you meet, and will continue to meet, the eligibility criteria prescribed in the Registry Policies for the applicable TLD for the duration of the domain name registration; (c) you have not previously submitted an application for the domain name with another registrar using the same eligibility criteria, and the other registrar has rejected the application (if applicable); (d) you acknowledge and agree that even if the domain name is accepted for registration, your entitlement to register the domain name may be challenged by others who claim to have an entitlement to the domain name; and (e) you acknowledge and agree that the Registry or the registrar can cancel the registration of the domain name if any of the warranties required are found to be untrue, incomplete, incorrect or misleading.
- Ownership. You acknowledge and agree that registration of a domain name does not create any proprietary right for you, the registrar, or any other person in the name used as a domain name or the domain name registration and that the entry of a domain name in the Registry shall not be construed as evidence or ownership of the domain name registered as a domain name. You shall not in any way transfer or purport to transfer a proprietary right in any domain name registration or grant or purport to grant as security or in any other manner encumber or purport to encumber a domain name registration.
- ICANN Requirements. You agree to comply with the ICANN requirements, standards, policies, procedures, and practices for which each applicable Registry Operator has monitoring responsibility in accordance with the Registry Agreement between ICANN and itself or any other arrangement with ICANN. For additional ICANN-related helpful information, please see ICANN Education Materials and ICANN Benefits and Responsibilities.
- Indemnification of Registry. You agree to indemnify, defend and hold harmless (within 30 days of demand) the Registry Operator and Registry Service Provider and their subcontractors, subsidiaries, affiliates, divisions, shareholders, directors, officers, employees, accountants, attorneys, insurers, agents, predecessors, successors and assigns, from and against any and all claims, demands, damages, losses, costs, expenses, causes of action or other liabilities of any kind, whether known or unknown, including reasonable legal and attorney’s fees and expenses, in any way arising out of, relating to, or otherwise in connection with the your domain name registration, including, without limitation, the use, registration, extension, renewal, deletion, and/or transfer thereof and/or the violation of any applicable terms or conditions governing the registration. You shall not enter into any settlement or compromise of any such indemnifiable claim without Registrar’s or Registry Operator’s prior written consent, which consent shall not be unreasonably withheld, and you agree that these indemnification obligations shall survive the termination or expiration of the Agreement for any reason. IN NO EVENT SHALL THE REGISTRY OPERATOR BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT OR GOODWILL, FOR ANY MATTER, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTIES, EITHER EXPRESS OR IMPLIED, ANY BREACH OF THIS AGREEMENT OR ITS INCORPORATED AGREEMENTS AND POLICIES YOUR INABILITY TO USE THE DOMAIN NAME, YOUR LOSS OF DATA OR FILES OR OTHERWISE, EVEN IF THE REGISTRY OPERATOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- Regulated TLDs. For domain name registration in any “Regulated” TLD, you acknowledge and agree your registration is subject to the following additional requirements: (a) comply with all applicable laws, including those that relate to privacy, data collection, consumer protection (including in relation to misleading and deceptive conduct), fair lending, debt collection, organic farming, disclosure of data, and financial disclosures; (b) if you collect and maintain sensitive health and financial data you must implement reasonable and appropriate security measures commensurate with the offering of those services, as defined by applicable law. Regulated TLDs include: .games, .juegos, .school, .schule, .toys, .eco, .care, .diet, .fitness, .health, .clinic, .dental, .healthcare, .capital, .cash, .broker, .claims, .exchange, .finance, .financial, .fund, .investments, .lease, .loans, .market, .money, .trading, .credit, .insure, .tax, .mortgage, .degree, .mba, .audio, .book, .broadway, .movie, .music, .software, .fashion, .video, .app, .art, .band, .cloud, .data, .digital, .fan, .free, .gratis, .discount, .sale, .media, .news, .online, .pictures, .radio, .show, .theater, .tours, .accountants, .architect, .associates, .broker, .legal, .realty, .vet, .engineering, .law, .limited, .show; .theater; .town, .city, .reise, and .reisen
- Highly Regulated TLDs. In addition to the requirements for Regulated TLDs, domain name registration in any Highly-Regulated TLD is subject to the following requirements: (a) you will provide administrative contact information, which must be kept up‐to‐date, for the notification of complaints or reports of registration abuse, as well as the contact details of the relevant regulatory, or Industry self‐regulatory, bodies in their main place of business; (b) you represent that you possess any necessary authorizations, charters, licenses and/or other related credentials for participation in the sector associated with such Highly‐regulated TLD; and (c) you will report any material changes to the validity of you authorizations, charters, licenses and/or other related credentials for participation in the sector associated with the Highly‐regulated TLD to ensure you continue to conform to the appropriate regulations and licensing requirements and generally conduct your activities in the interests of the consumers they serve. Highly Regulated TLDs include: _.abogado, .attorney, .bank, .bet, .bingo, .casino .charity (and IDN equivalent), .cpa, .corp, creditcard, .creditunion .dds, .dentist, .doctor, .fail, .gmbh, .gripe, .hospital, .inc, .insurance, .lawyer, .lifeinsurance, .llc, .llp, .ltda, .medical, .mutuelle, .pharmacy, .poker, .university, .sarl, .spreadbetting, .srl, .sucks, .surgery .university, .vermogensberater, .vesicherung, and .wtf.
For _.doctor, registrants who hold themselves out to be licensed medical practitioners must be able to demonstrate to the Registrar and Registry, upon request, that they hold the applicable license.
- Special Safeguard TLDs. In addition to the requirements for Regulated and Highly-Regulated TLDs, by registering a domain name in any “Special-Safeguard” TLD, you agree to take reasonable steps to avoid misrepresenting or falsely implying that you or your business is affiliated with, sponsored or endorsed by one or more country's or government's military forces if such affiliation, sponsorship or endorsement does not exist. Special Safeguard TLDs include: _.army, .navy, .airforce
- Third Party Beneficiary. Notwithstanding anything in this Agreement to the contrary, the Registry Operator for any TLD in which your register a domain name is and shall be an intended third party beneficiary of this Agreement. As such the parties to this agreement acknowledge and agree that the third party beneficiary rights of the Registry Operator have vested and that the Registry Operator has relied on its third party beneficiary rights under this Agreement in agreeing to GoDaddy being a registrar for the TLD. Third party beneficiary rights of the Registry Operator shall survive any termination of this Agreement.
- Variable and Non-Uniform Pricing. You acknowledge, understand and agree that certain domain names in certain TLDs are established by Registry Policies to be variably priced (i.e., standard v. premium names) and/or may have non-uniform renewal registration pricing (such that the Fee for a domain name registration renewal may differ from other domain names in the same TLD, e.g., renewal registration for one domain may be $100.00 and $33.00 for a different domain name).
(A) GENERAL TERMS, INCLUDING AUTOMATIC RENEWAL TERMS
You agree to pay any and all prices and fees due for Services purchased or obtained at this Site at the time you order the Services. GoDaddy expressly reserves the right to change or modify its prices and fees at any time, and such changes or modifications shall be posted online at this Site and effective immediately without need for further notice to you. If you have purchased or obtained Services for a period of months or years, changes or modifications in prices and fees shall be effective when the Services in question come up for renewal as further described below.
Unless otherwise specifically noted (for reasons such as those highlighted in Section 2(x) above), the renewal price for any domain name in any TLD will be the same as the list (non-sale) price shown when you search for and select a domain, and again in the cart prior to purchase. For example, if the list price is $9.99, and a different renewal price is not specifically identified, then the renewal price is also $9.99. Likewise, if a domain name has a sale price of $8.99, with the list (non-sale) price shown (as a strike-through) at $9.99, the renewal price will be $9.99*.
* Renewal price subject to change prior to actual date of renewal.
For all other terms and conditions relating to fees, payment, refund and billing, etc. applicable to the Services offered under the scope of this Agreement, please refer to the “Fees and Payments” section of our Universal Terms of Service.
(B) DOMAIN NAME RENEWAL TERMS
When you register a domain name, you will have the following renewal options:
- Automatic Renewal. Automatic Renewal is the default setting. Domain names will automatically renew, for a period equivalent to the length of your original domain name registration, and payment will be taken from the Payment Method you have on file with GoDaddy, at GoDaddy's then current rates. Thus, if you have chosen to register your domain name for one (1) year, GoDaddy will automatically renew it for one (1) year. If you have chosen to register your domain name for two (2) years, GoDaddy will automatically renew it for two (2) years, and so on. If you wish to change your automatic renewal term to a different period from your original term, as of 16 July 2020, you may manually renew the domain registration to establish a new default automatic renewal term for the domain.
- Manual Renewal. If you have elected to turn off automatic renewal and cancel the product (i.e., cancel the domain name registration) effective at expiration of the then current term, you may nonetheless elect to manually renew the domain name at anytime prior to its expiration date by logging into your [Account Manager](https://account.godaddy.com) and manually implementing the renewal or by calling customer service (should you in fact want the domain name to be renewed). If you fail to manually implement the renewal before the expiration date, the domain name will be cancelled and you will no longer have use of that name.
All renewals will be subject to the terms of this Agreement, as it may be amended from time to time, and you acknowledge and agree to be bound by the terms of this Agreement (as amended) for all renewed domains. Domain name renewals will be non-refundable. In the event that we are unable to automatically renew your domain name for the renewal option selected for any reason, we may automatically renew your domain name for a period less than your original registration period to the extent necessary for the transaction to succeed. If for any reason GoDaddy is not able to take the payment from the Payment Method you have on file, and you fail to respond to our notices, your domain name registration will expire. It is your responsibility to keep your Payment Method information current, which includes the expiration date if you are using a credit card.
For certain ccTLDs (.am, .at, .be, .br, .ca, .cn, .com.cn, .net.cn, .org.cn, .de, .eu, .fm, .fr, .gs, .it, .jp, .ms, .nu, .nz, .co.nz, .net.nz, .org.nz, .tc, .tk, .tw, .com.tw, .org.tw, .idv.tw, .uk, and .vg), renewal billing will occur on the first day of the month prior to the month of expiration.
For certain ccTLDs (.am, .at, .be, .ca, .cn, .com.cn, .net.cn, .org.cn, .de, .eu, .fm, .fr, .gs, .it, .jp, .ms, .nu, .nz, .co.nz, .net.nz, .org.nz, .tc, .tk, .tw, .com.tw, .org.tw, .idv.tw, .uk, and .vg), renewal will occur, or must occur manually if the product was previously cancelled, no later than the 20th of the month prior to the expiration date, or your domain name will be placed in non-renewal status. For some ccTLDs (.es) renewal must be processed no later than seven days before the expiration date, or your domain name will be placed in non-renewal status. When the domain name is in non-renewal status, you can renew the domain name only by calling GoDaddy and requesting that the domain name be renewed. You cannot renew the domain name through your Account Manager. If you fail to manually implement the renewal of any cancelled product before the expiration date, the domain name will be cancelled and you will no longer have an automatic right to use that name.
You agree that GoDaddy will not be responsible for expired domain names that you fail to renew in the timeframes indicated in this Agreement.
Please note that if You fail to renew your domain name in a timely fashion, additional charges may apply. For example, if You signed up for any paid-for privacy services, domain protection, or any other similar service, with Your domain name registration, these services will automatically be renewed when Your domain name registration is up for renewal, and You will incur the applicable additional renewal fee unless You cancel in advance.
If your domain expires you may still have the opportunity to recover it. Depending on the TLD, two distinct grace periods may apply:
- Renewal Grace Period – this is the window of time immediately following a domain's expiration during which the original registrant can renew the domain. During this period, the domain’s DNS is disrupted, the domain may be parked and any connected website or email may stop working. The domain can however still be manually renewed through the standard process during this period. Dependent on the TLD, an additional fee may apply if the original registrant renews a domain during this period.
- Redemption Grace Period – this is a second window that may begin after the Renewal Grace Period ends, during which the expired domain may still be recoverable—but where available, a redemption fee is likely to apply (in addition to the standard renewal fee that will apply in all cases). During this period, websites and services connected to the domain, including email, will continue to not function. The original registrant must act quickly to reclaim ownership, especially as in some cases, domains may be made available at auction during this grace period, meaning a third party may be able to purchase it unless already renewed by the original registrant.
Renewal Grace Periods and Redemption Grace Periods are not guaranteed and are subject to the rules of the applicable Registry. In the event there is a conflict between the provisions of this Agreement and the TLD registry terms, the TLD registry terms shall apply. Visit our Help Center for more information about the standard expiration timelines, TLD exclusions and exceptions.
If a domain expires and a registrant does not take advantage of any Renewal Grace Period or Redemption Grace Period that may apply (or these are not available), recovery of the domain will no longer be possible, meaning we may, at our sole discretion, delete the domain, transfer it to another registrant, or make it available for open registration.
As relevant, renewal and redemption fees are displayed in Your account at checkout. Please note that renewal and/or redemption fees may vary depending on when you attempt to recover the domain—in many cases, the fee increases later on in the redemption period to reflect additional costs we incur from the Registry.
(C) FREE PRODUCT TERMS
In the event you are provided with free products with the registration of a domain name, you acknowledge and agree that such free products will only be available with a valid purchase and may be terminated in the event the domain name is deleted or cancelled. For free domain names, you acknowledge and agree that you may not change the account associated with such free domain for the first five (5) days after registration. In the event a free domain name is offered with the registration of another domain and if the paid domain name registered fails, then we may, in our sole discretion, either delete the registration of the free domain or refund the difference between the amount paid and the value of the free domain. Failed registrations associated with promotional offers may result in the deletion of the free or discounted item or an adjustment between the registered domain price and the value of the discounted item, in our sole discretion.
4. TERM OF AGREEMENT; TRANSFERS; DOMAIN TASTINGThe term of this Agreement shall continue in full force and effect as long as you have any domain name registered through GoDaddy.
You agree that you will not transfer any domain name registered through GoDaddy to another domain name registrar during the first sixty (60) days after its initial registration date. You agree that you may not transfer any domain name for ten (10) days after a Change of Account.
You further agree that you will not engage in "domain tasting" by using the five (5) day grace period in which a registrant may choose to cancel a domain name and get a full refund of the registration fee as a vehicle to test the marketability or viability of a domain name. If GoDaddy determines (which determination shall be made by GoDaddy in its sole and absolute discretion) that you have been engaging in "domain tasting", then GoDaddy reserves the right to (a) charge you a small fee (which fee shall be deducted from any refund issued) or (b) refuse your cancellation/refund request altogether. GoDaddy will not charge you a fee if GoDaddy cancels your domain name during the five (5) day grace period due to fraud or other activity outside of your control.
You agree that GoDaddy shall not be bound by (i) any representations made by third parties who you may use to purchase services from GoDaddy, or (ii) any statements of a general nature, which may be posted on GoDaddy's website or contained in GoDaddy's promotional materials.
5. UP TO DATE INFORMATION; USE OF INFORMATION AND EXPIRATIONYou agree to notify GoDaddy within five (5) business days when any of the information you provided as part of the application and/or registration process changes. It is your responsibility to keep this information in a current and accurate status. Failure by you, for whatever reason, to provide GoDaddy with accurate and reliable information on an initial and continual basis, shall be considered to be a material breach of this Agreement and a basis for suspension and/or cancellation of the domain name. Failure by you, for whatever reason, to respond within five (5) business days to any inquiries made by GoDaddy to determine the validity of information provided by you, shall also be considered to be a material breach of this Agreement and a basis for suspension and/or cancellation of the domain name. You agree to retain a copy for your record of the receipt for purchase of your domain name.
You agree that for each domain name registered by you, the following contact data is required: postal address, email address, telephone number, and if available, a facsimile number for the Registered Name Holder and, if different from the Registered Name Holder, the same contact information for, a technical contact, an administrative contact and a billing contact.
You agree that if you intend to license use of a domain name to a third party, you are nonetheless the Registered Name Holder of record and are responsible for providing your full contact information and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the Registered Name. A Registered Name Holder licensing use of a Registered Name according to this provision shall accept liability for harm caused by wrongful use of the Registered Name, unless it disclosers the current contact information provided by the licensee and the identity of the licensee within seven (7) days to a party providing the Registered Name Holder reasonable evidence of actionable harm.
You acknowledge and agree that domain name registration requires that your contact information, in whole or in part, be shared with the registry operator, for their use, copying, distribution, publication, modification and other processing for the purpose of administration of the domain name registration, which may require such information be transferred back and forth across international borders, to and from the U.S. to the EU, for example. As required by ICANN or for certain ccTLDs (.am, .au, .com.au, .net.au, .org.au, .ca, .cz, .fr, .it, .jp, .co.jp, .kr, .co.kr, .ne.kr, .re.kr, .no, .co.nz, .net.nz, .org.nz, .vg, .se, .so, .sg, .com.sg, .tw, .com.tw, .net.tw, .org.tw, .uk, .co.uk, .me.uk, .org.uk, .us), this information may be made publicly available by the registry operator via Whois or its successor protocol (collectively referred to as the “Whois" Directory) that is beyond, and not subject to, GoDaddy's control.
Both GoDaddy and the registry operator may be required to archive this information with a third-party escrow service. You hereby consent and give permission for all such requirements and disclosures. Further, you represent and warrant that, if you are providing information about a third party, you have notified the third party of the disclosure and the purpose for the disclosure and you have obtained the third party's consent to such disclosure. Registrar will not process data in a way that is incompatible with this Agreement. Registrar will take reasonable precautions to protect data from loss or misuse, unauthorized access or disclosure, alteration, or destruction.
You agree that for each domain name registered by you the following information could be made publicly available in the Whois Directory as determined by ICANN or registry policies and may be sold in bulk as set forth in the ICANN agreement:
- The domain name;
- Your name and postal address;
- The name, email address, postal address, voice and fax numbers for technical and administrative contacts;
- The Internet protocol numbers for the primary and secondary name servers;
- The corresponding names of the name servers; and
- The original date of registration and expiration date,
- Name of primary name server and secondary name server,
- Identity of the registrar.
You agree that, to the extent permitted by ICANN, GoDaddy may make use of the publicly available information you provided during the registration process. If you engage in the reselling of domain names you agree to provide any individuals whose personal information you've obtained, information about the possible uses of their personal information pursuant to ICANN policy. You also agree to obtain consent, and evidence of consent, from those individuals for such use of the personal information they provide.
You agree that GoDaddy has the right to make public and share with third parties certain information in connection with the sale or purchase of domain names on the website, including but not limited to (a) the name of the domain name sold or purchased, (b) the sale or purchase price of the domain name sold or purchased, and (c) information relating to the timing of the sale or purchase.
In order for us to comply with any current or future rules and policies for domain name systems including any rules or policies established by the CIRA or any provincial or federal government or by other organization having control or authority to establish rules or policies, you hereby grant to us the right to disclose to third parties through an interactive publicly accessible registration database the following information that you are required to provide when applying for a domain name:
- The domain or sub-domain name(s) registered by you;
- Your organization name, type and postal address;
- The name(s), position(s), postal address(es), e-mail address(es), voice telephone number(s) and where available the fax number(s) of the technical and administrative contacts for your domain or sub-domain name(s);
- The full hostnames and Internet protocol (IP) addresses of at least two (2) name server hosts (one primary and at least one secondary) for your domain or sub-domain name. Up to six (6) name servers may be specified. If a host has more than one (1) IP address, use a comma-separated list;
- The corresponding names of those name servers;
- The original creation date of the registration; and
- The expiration date of the registration.
We may be required to make this information available in bulk form to third parties. We may also transfer or assign this information to CIRA or such other third party as we may decide, in our sole discretion.
6. DISPUTE RESOLUTION POLICYYou agree to be bound by our current Dispute Resolution Policy. This policy is incorporated herein and made a part of this Agreement. You can view the Uniform Domain Name Dispute Resolution Policy online. You agree that GoDaddy may from time to time modify its Dispute Resolution Policy. GoDaddy will post any changes to its Dispute Resolution Policy at least thirty (30) days before they become effective. You agree that by maintaining your domain name registrations with GoDaddy after the updated policy becomes effective that you agree to the Dispute Resolution policy as amended. You agree to review GoDaddy's website periodically to determine if changes have been made to the Dispute Resolution Policy. If you cancel or terminate your Services with GoDaddy as a result of the modified Dispute Resolution policy, no fees will be refunded to you. You also agree to submit to proceedings commenced under ICANN's Uniform Rapid Suspension System, if applicable.
You agree that if a dispute arises as a result of one (1) or more domain names you have registered using GoDaddy, you will indemnify, defend and hold GoDaddy harmless as provided for in this Agreement. You also agree that if GoDaddy is notified that a complaint has been filed with a governmental, administrative or judicial body, regarding a domain name registered by you using GoDaddy, that GoDaddy, in its sole discretion, may take whatever action GoDaddy deems necessary regarding further modification, assignment of and/or control of the domain name deemed necessary to comply with the actions or requirements of the governmental, administrative or judicial body until such time as the dispute is settled. In this event you agree to hold GoDaddy harmless for any action taken by GoDaddy.
You agree to submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of your domicile, (2) where registrar is located or (3) where the registry operator is located (e.g., China for .CN, Columbia for .CO, UK for .EU, etc.).
In the case of .ca domain names, you agree that, if your use of the service or the registration of a .ca domain name is challenged by a third party, you will be subject to the provisions specified by CIRA in their dispute resolution policy, in effect at the time of the dispute.
7. TRANSFER OF DOMAIN NAMESIf you transfer any domain name, you agree to provide the information required by, and to abide by, the procedures and conditions set forth in our Domain Name Transfer Agreement and Change of Registrant Agreement. You may view the latest versions of our Domain Name Transfer Agreement and Change of Registrant Agreement online. In order to further protect your domain name, any domain name registered with GoDaddy or transferred to GoDaddy shall be placed on lock status, unless an opted-out has occurred as defined in our Change of Registrant Agreement or Domain Name Proxy Agreement. The domain name must be placed on unlock status in order to initiate a transfer of the domain name away from GoDaddy to a new Registrar. You may log into your account with GoDaddy at any time after your domain name has been successfully transferred to GoDaddy, and change the status to unlock.
8. YOUR OBLIGATIONS; SUSPENSION OF SERVICES; BREACH OF AGREEMENTYou represent and warrant to the best of your knowledge that, neither the registration of the domain nor the manner it is directly or indirectly used, infringes the legal rights of any third party. You will comply with all applicable laws, including, but not limited to those relating to privacy, data collection, consumer protection, fair lending, debt collection, organic farming, and disclosure of data and financial disclosures. If you collect and maintain sensitive health and financial data, you must implement reasonable and appropriate security measures commensurate with the offering of those services, as defined by applicable law. You represent that you possess any necessary authorization, charter, license, and/or other related credential for participation in the sector associated with the associated registry tld string. You will report any material changes to the validity of your authorization, charter, license, and/or other related credential. You will indemnify and hold harmless the registrar and registry operator, and their directors, officers, employees and agents, from and against any and all claims, damages, liabilities, costs and expenses (including reasonable legal fees and expenses) arising out of or related to the domain name registration. This obligation shall survive expiration or termination of this Agreement or the domain name registration.
You agree that, in addition to other events set forth in this Agreement:
- Your ability to use any of the services provided by GoDaddy is subject to cancellation or suspension in the event there is an unresolved breach of this Agreement and/or suspension or cancellation is required by any policy now in effect or adopted later by ICANN;
- Your registration of any domain names shall be subject to suspension, cancellation or transfer pursuant to any ICANN adopted specification or policy, or pursuant to any GoDaddy procedure not inconsistent with an ICANN adopted specification or policy (a) to correct mistakes by GoDaddy or the registry operator in registering any domain name; or (b) for the resolution of disputes concerning any domain name.
You acknowledge and agree that GoDaddy and registry reserve the right to deny, cancel or transfer any registration or transaction, or place any domain name(s) on lock, hold or similar status, as either deems necessary, in the unlimited and sole discretion of either GoDaddy or the registry: (i) to comply with specifications adopted by any industry group generally recognized as authoritative with respect to the Internet (e.g., RFCs), (ii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry or registrar, (iii) for the non-payment of fees to registry, (iv) to protect the integrity and stability of the registry, (v) to comply with any applicable court orders, laws, government rules or requirements, requests of law enforcement, or any dispute resolution process, (vi) to comply with any applicable ICANN rules or regulations, including without limitation, the registry agreement, (vii) to avoid any liability, civil or criminal, on the part of registry operator, as well as its affiliates, subsidiaries, officers, directors, and employees, (viii) per the terms of this Agreement, (ix) following an occurrence of any of the prohibited activities described in Section 8 below, or (x) during the resolution of a dispute.
You agree that your failure to comply completely with the terms and conditions of this Agreement and any GoDaddy rule or policy may be considered by GoDaddy to be a material breach of this Agreement and GoDaddy may provide you with notice of such breach either in writing or electronically (i.e. email). In the event you do not provide GoDaddy with material evidence that you have not breached your obligations to GoDaddy within ten (10) business days, GoDaddy may terminate its relationship with you and take any remedial action available to GoDaddy under the applicable laws. Such remedial action may be implemented without notice to you and may include, but is not limited to, cancelling the registration of any of your domain names and discontinuing any services provided by GoDaddy to you. No fees will be refunded to you should your Services be cancelled or terminated because of a breach.
GoDaddy's failure to act upon or notify you of any event, which may constitute a breach, shall not relieve you from or excuse you of the fact that you have committed a breach.
9. RESTRICTION OF SERVICES; RIGHT OF REFUSALIf you are hosting your domain name system (“DNS”) on GoDaddy’s servers, or are using our systems to forward a domain name, URL, or otherwise to a system or site hosted elsewhere, or if you have your domain name registered with GoDaddy, you are responsible for ensuring there is no excessive overloading on GoDaddy’s servers. You may not use GoDaddy’s servers and your domain name as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, or other abusive attack. Server hacking or other perpetration of security breaches is prohibited. You agree that GoDaddy reserves the right to deactivate your domain name from its DNS if GoDaddy deems it is the recipient of activities caused by your site that threaten the stability of its network.
You agree that GoDaddy, in its sole discretion and without liability to you, may refuse to accept the registration of any domain name. GoDaddy also may in its sole discretion and without liability to you delete the registration of any domain name during the first thirty (30) days after registration has taken place.
In the event GoDaddy refuses a registration or deletes an existing registration during the first thirty (30) days after registration, you will receive a refund of any fees paid to GoDaddy in connection with the registration either being cancelled or refused. In the event GoDaddy deletes the registration of a domain name being used in association with spam or morally objectionable activities, no refund will be issued.
10. DEFAULT SETTINGS; PARKED PAGEChoosing Your Domain Name Settings. When you register a domain name with GoDaddy, you will be prompted to choose your domain name settings during the checkout process. If you plan on using another provider for your website or hosting needs, then you should enter the name servers of such provider when you choose your domain name settings. This will direct your domain name away from GoDaddy’s name servers. If you are an existing GoDaddy customer and have already set up a customer profile designating your domain name settings for new domain name registrations, you will not need to complete this step again during the checkout process.
GoDaddy’s Default Settings. If you do not direct your domain name away from GoDaddy’s name servers as described above, GoDaddy will direct your domain name to a “Parked Page” (“Default Setting”). You acknowledge and agree that GoDaddy has the right to set the Default Setting.
Parked Page Default Setting. GoDaddy's Parked Page service is an online domain monetization system designed to generate revenue (through the use of pay per click advertising) from domain names that are not actively being used as websites. If your domain name is directed to a Parked Page, you acknowledge and agree that GoDaddy may display both (a) in-house advertising (which includes links to GoDaddy products and services) and (b) third-party advertising (which includes links to third-party products and services) on your Parked Page through the use of pop-up or pop-under browser windows, banner advertisements, audio or video streams, or any other advertising means, and we may aggregate for our own use, related usage data by means of cookies and other similar means. In addition, you acknowledge and agree that all in-house and third-party advertising will be selected by GoDaddy and its advertising partners, as appropriate, and you will not be permitted to customize the advertising, or entitled to any compensation in exchange therefor. Please note that the third-party advertising displayed on GoDaddy’s Parked Pages may contain content offensive to you, including but not limited to links to adult content. GoDaddy makes no effort to edit, control, monitor, or restrict the content and third-party advertising displayed on GoDaddy’s Parked Pages, and expressly disclaims any liability or responsibility to you or any third party in connection therewith.
Changing GoDaddy’s Default Settings. You may change GoDaddy’s Default Settings at any time during the term of your domain name registration.
- Content Displaying On Your Parked Page. You can not modify the content displaying on your Parked Page. You may select one of the other options listed below.
- Participating In Domain Name Monetization. If you wish to participate in the domain monetization potential presented by GoDaddy’s Parked Page service, please review and consider purchasing our CashParking® service.
- No Content. If the options listed above are not acceptable to you, please contact customer support to learn what other options might be available to you.
Return To Parked Page Default Setting Upon Domain Name Expiration. Upon domain name expiration, and regardless of how you use your domain name during the term of your domain name registration, your domain name will automatically return to the Parked Page Default Setting described above. As used in this paragraph, “expiration” is deemed to include any “renewal period” or “redemption period” immediately after the domain name expires, but before the domain name is returned to the registry. Once your domain name has returned to the Parked Page Default Setting described above, the only way to opt out of the Parked Page service is to renew, redeem, or re-register your domain name in accordance with Section 2(B), Domain Name Renewal Terms, of this Agreement.
11. DOMAIN ADD-ONSBusiness Registration: Business registration allows You to display additional information about the business that is the basis of Your domain name, including, but not limited to, such information as Your fax number, street address, and hours of operation.
Expiration Consolidation. You understand and acknowledge the expiration consolidation service may only be used to consolidate the expiration of .com and .net domain names. The service may not be used to consolidate domains that are on Registrar HOLD, Registry HOLD, or pending Transfer status. You acknowledge the service may only be used to push the expiration date of Your domains forward in time, at least one (1) month forward and no more than ten (10) years forward, and then, only for a period lasting less than twelve (12) months. Once the service has been used to consolidate domains, the new expiration date may not be reversed. To ensure the service is not abused or used as an alternative to renewals, you may only use the service on each domain once in any 12-month period. The service may only be used on domain names that have not passed their expiration date. In order to change the expiration date again, You will be required to renew the domain name first. You further understand and acknowledge the service may only be used to coordinate domains where we are the registrar of record. Domains not registered with us must be transferred before we can perform the Service.
Discount Domain Club. The Discount Domain Club membership includes the purchase of discounted products and services from us, which vary based on the tier purchased and may include discounts on selected domain registrations, renewals and transfers, Total Aftermarket Access, and Domain Toolkit. Eligible TLDs and their prices can be found here. For tiers including API access or Domain Toolkit, any limitations on usage are set forth within the toolkit or API itself.
Any available discount applies only to registration fees and will not apply to any commission fees. You are required to keep your membership current as long as you have free or discounted products or services that are purchased with us. If you fail to renew your membership, without canceling your discounted domain registration or other services, we will automatically renew your products and services at the regular pricing in effect at the time of renewal, charging the Payment Method on file for you, and you will be unable to purchase any more discounted products or services, or use your free accounts until the Membership Agreement fee has been paid. All membership fees are non-refundable.
Backordering/Monitoring. You agree a domain name that has expired may, dependent on the relevant ccTLD, be subject to a renewal grace period and/or redemption grace period. During such period of time, the current domain name registrant may renew the domain name and retain registration rights. We do not guarantee your backorder will result in you obtaining the domain name and expressly reserves the right to (a) refuse additional backorders or (b) cancel existing backorders at any time for any reason. If your backorder is refused or cancelled, we agree to promptly refund any fees paid for such domain name backorder. The domain name may also be placed in a secondary market for resale through the Auctions® service. After your first year of Auctions membership, you agree that unless otherwise advised, we will automatically renew your Auctions membership using the payment method you have on file for so long as your backorder credit is active. You may learn more about Auctions by visiting the Auctions website. The domain name may also be subject to a drop pool process before it is available for purchasing. You understand we and our registrar affiliates use our services, including backordering. Therefore, the domain name may be registered with a different registrar, but can be managed through your account. By using the Services, you will be able to, among other things:
- Backorder any domain name under the top level domains .COM, .NET, .US, .BIZ, .INFO, .ORG, .MOBI. A backorder for a domain name will include the price of up to a one-year domain name registration. Should you successfully backorder any domain name, you will be subject to the terms and conditions of the Domain Name Registration and related agreements, which are incorporated herein by reference.
- Change your backorder until you obtain a domain name. You will have the opportunity to change the credit to a different domain name until you successfully capture one. After three (3) years, if the credit is not used, we reserves the right to remove the credit.
- Monitor your currently registered domain names for changes in registrar, status, expiration date or name servers at no additional cost.
- Subscribe to Domain Alert Pro or monitoring, which enables you to monitor any currently registered domain name, regardless of registrar, for historical tracking of status changes and designation of multiple email notification addresses.
Transfer Validation The transfer validation service is provided to help You keep Your domain name secure. By choosing to use the service, You are making an explicit and voluntary request to us to deny all attempts to transfer Your domain name to another registrar, or to move Your domain name to another account, unless You verify each request as described herein. You will provide us with a contact name, phone number and PIN for domain transfer validations. You will be contacted by us when a domain transfer is requested for a domain name in Your account.
When we receive a transfer request, we will call You to verify the transfer request. If we cannot reach You with seventy-two (72) hours of receipt of the transfer request, the transfer will be denied. If You do not provide the proper PIN, the transfer will be denied. When we receive a change of account request, we will call You to verify the change request. If we cannot reach You with seventy-two (72) hours of receipt of the change request, the change will be denied. If You do not provide the proper PIN, the change will be denied. Availability of Services are subject to the terms and conditions of this Agreement and each of our policies and procedures. We shall use commercially reasonable efforts to attempt to provide certain portions of the Services on a twenty-four (24) hours a day, seven (7) days a week basis throughout the term of this Agreement and other portions of the service, during normal business hours.
You acknowledge and agree that from time to time the Services may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs that we may undertake from time to time; or (iii) causes beyond the reasonable control of us or that are not reasonably foreseeable by us, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we has no control over the availability of the service on a continuous or uninterrupted basis.
Specific Terms for Premium DNS. Premium DNS is a premium Domain Name System (“DNS”) service we provide that allows you to manage your DNS and keep your website and web-based applications available and performing reliably ("Premium DNS Service"). The service is provided “as is”, “as available”, and “with all faults”, and we assume no liability or responsibility regarding the same. Subject to the Exclusions and Force Majeure below, we offer a service uptime guarantee (“Service Uptime Guarantee”) of 100% Uptime for paid Premium DNS Services.
The Service Uptime Guarantee shall become effective seven (7) days after your purchase of the Premium DNS Service covered by the Service Uptime Guarantee to allow both parties time to properly configure and test the Premium DNS Service.
Definitions. For the purposes of the Service Uptime Guarantee, the following definitions apply:
- “Global Nameserver Infrastructure”: The group of systems (servers, hardware, and associated software) that are responsible for delivering the Premium DNS Service. The Global Nameserver Infrastructure does not include web-based user interfaces, zone transfer mechanisms, update systems, or other customer-accessible data access or manipulation methods.
- “100% Uptime”: A guarantee that the Global Nameserver Infrastructure will be 100% available to respond to valid DNS queries.
- “Outage”: A period of one (1) minute or more during which all systems within the Global Nameserver Infrastructure did not maintain 100% availability to respond to DNS queries.
Exclusions. For the purposes of the Service Uptime Guarantee, an outage does not include the following events:
- Service interruptions caused by “Scheduled Maintenance”, means any maintenance performed on the Global Nameserver Infrastructure of which customer is notified twenty-four (24) hours in advance. Posting on GoDaddy's status page or Emailing customer’s designated email address bout any such Scheduled Maintenance shall suffice as notice;
- Service interruptions caused by you from custom scripting, coding, programming or configurations;
- Service interruptions caused by you from the installation of third-party applications;
- Service interruptions beyond the reasonable control of us or that are not reasonably foreseeable by us, including, but not limited to, power outages, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures.
We, in our sole and absolute discretion, shall determine whether an event is considered an Outage.
If either of us is unable to carry out its material obligations under this Agreement by reason of Force Majeure, those obligations will be suspended during the continuance of the Force Majeure, provided the cause of the Force Majeure is remedied as quickly as practicable. “Force Majeure” means any event caused by occurrences beyond a party’s reasonable control, including, but not limited to, acts of God, fire or flood, war, terrorism, governmental regulations, policies or actions enacted or taken subsequent to execution of this Agreement, or any labor, telecommunications or other utility shortage, outage or curtailment.
Remedies - Premium DNS Service Credits. For the purposes of the Service Uptime Guarantee, if you believe there’s been an Outage, open a ticket with our technical support services by the end of the billing month immediately following the Outage. To qualify for a service credit, you must have a current and valid paid Premium DNS Service subscription to the affected Premium DNS Service, and must have an Account in good standing with us. Service credits will only apply to Premium DNS Services for which the Service Uptime Guarantee was not met. Customers will not receive credits for unaffected Services.
If we determine that an Outage did occur, then you will receive a service credit for any affected Premium DNS Services as set out below:
|
Uptime (%) |
Service Credit (% of Monthly Premium DNS Fee) |
|
Less than 100% but greater than or equal to 99.9% |
10% |
|
Less than 99.99% but greater than or equal to 99.5% |
25% |
|
Less than 99.5% |
100% |
The service credit will be applied against future payments otherwise due from you for the affected Premium DNS Service. Service credits do not entitle you to any refund or other payment from us. The most we’ll credit for one month is 100% of your Premium DNS Service fee for the affected Premium DNS Service. The total we’ll credit in any 12-month period under the Service Uptime Guarantee will not be more than one (1) month of your Premium DNS Service fees.
The service credits set forth herein are the sole and exclusive remedy if we do not meet the Service Uptime Guarantee.
Domain Name System Security Extensions ("DNSSEC")
If your Premium DNS Service include DNSSEC, you will be able to secure your domain names with DNSSEC. DNSSEC is designed to protect you from forged DNS data so “hackers” cannot direct visitors to your website to a forged site.
DNSSEC works by using public key cryptography. You acknowledge and agree that if the keys do not match, a visitor’s lookup of your website may fail (and result in a “website not found” error) and we assume no liability or responsibility regarding the same. In addition, DNSSEC responses are authenticated, but not encrypted. You acknowledge and agree that DNSSEC does not provide confidentiality of data, and we assume no liability or responsibility regarding the same.
We prohibit the running of a public recursive DNS service on any server. All recursive DNS servers must be secured to allow only internal network access or a limited set of IP addresses. We actively scan for the presence of public recursive DNS services and reserve the right to remove any servers from the network that violate this restriction.
Domain Protection. We have different levels of Domain Protection to help keep your domains secure:
- Full Domain Protection: Helps prevent unauthorized domain actions, such as transferring away, changing nameservers and editing domain contact info.
- Ultimate Domain Protection: Ultimate Domain Protection includes all the benefits of Full Domain Protection, and it also helps keep your domains from cancelling unexpectedly because of failed billing by providing a 90 day window during which you can manually renew it without being liable to pay redemption fees.
- Domain Ownership Protection: Domain Ownership Protection has the same coverage as our Ultimate Domain Protection and was created specifically to support specific domain extensions, as detailed here.
DOMAIN PROTECTION WILL NOT, HOWEVER, PREVENT TRANSFERS RESULTING FROM YOUR ACTION OF LISTING YOUR DOMAIN FOR SALE ON ANY OF GoDaddy'S PLATFORMS, REGARDLESS OF WHEN YOU PURCHASED DOMAIN PROTECTION.
Ultimate Domain Protection: Once you have elected to purchase Ultimate Domain Protection for a domain name, the automatic renewal function will be activated and the domain name will not be transferable until You elect to downgrade the Domain Protection plan or sell the domain as mentioned above. Accordingly, You acknowledge and agree You have carefully considered the implications accompanying the purchase of Ultimate Domain Protection and understand the restrictions it will place upon Your ability to transfer any domains for which You have purchased Ultimate Domain Protection. Furthermore, you acknowledge and agree that Ultimate Domain Protection includes additional steps to verify your registration rights prior to deactivation. While You can elect to deactivate Ultimate Domain Protection at any time, you also acknowledge and agree that such actions will be subject to our Refund Policy, and that you may not be entitled to a refund.
You acknowledge and agree that you may not be permitted to purchase private or proxy TLD registrations in certain markets, countries and territories or for certain TLDs. Your purchase and use of Domain Protection is also subject to and governed by the terms of the Domain Name Proxy Agreement.
Domain Privacy. Domain Privacy helps keeps Your identity safe by limiting the contact info shown on our public GoDaddy WHOIS directory. Registrant contact info will be substituted with details from our Domain Privacy partner, Domains By Proxy®, when Domain Privacy is On.
There are 3 different Domain Privacy level options available, so You can customize how much contact info is shown on our public GoDaddy WHOIS directory. Whilst the levels may provide some disclosure options, in general terms, the following applies:
- On: All contact info is hidden for this domain and replaced with details from our privacy service provider, Domains by Proxy®.
- Limited: Some contact info is shown for this domain, including the State/Province, and Country. The registrant is given the option to display their organization name or not. No other contact details will be shown.
- Off: All contact info is shown for this domain. These details will be publicly available and could be used for phishing or spam, even if you turn Domain Privacy back on.
Certain domain actions (including transfers away) may require Domain Privacy to be temporarily set to “Limited,” in which case some registrant fields (such as Organization, City, and Country/State/Province) may be publicly displayed.
Trademark Keeper (Beta) Trademark Keeper is a free beta feature of your domain that (i) automatically captures a record of Your homepage including any trademarks on that homepage quarterly (“Screen Capture(s)”), and (ii) timestamps and records proof of the Screen Capture(s) using blockchain technology to ensure that the record is secure. Trademark Keeper also allows You to identify up to three (3) individual trademarks to help You catalog Your brand assets in Your dashboard. Trademark Keeper stores the Screen Capture(s) on servers provisioned by GoDaddy but does not analyze, modify or edit the Screen Capture(s). Trademark Keeper stores a digital signature of the Screen Captures on a blockchain proving the Screen Captures’ existence at a certain time, but does not store the Screen Capture itself on the blockchain. You may request a report that shows a historical record of Screen Captures that have been captured by Trademark Keeper. At any time, You may opt out of Trademark Keeper and delete the historical record of Screen Captures. Your Screen Captures will be deleted 24 hours after You disable the “Keep My Data” function. If you re-enable this function within 24 hours, your Screen Captures may be restored. GoDaddy may discontinue the Beta feature at any time and for any reason.
YOU ACKNOWLEDGE THAT YOUR USE OF TRADEMARK KEEPER DOES NOT RESULT IN AN “OFFICIAL” TRADEMARK REGISTRATION WITH A GOVERNMENTAL TRADEMARK OFFICE. YOU ACKNOWLEDGE THAT TRADEMARK KEEPER IS NOT A LEGAL SERVICE AND YOU SHOULD CONSULT A TRADEMARK ATTORNEY FOR ADVICE ON HOW TO BEST PROTECT YOUR TRADEMARK RIGHTS. GoDaddy MAKES NO REPRESENTATIONS OR WARRANTIES WITH REGARDS TO ANY MATTER INCLUDING THE ADMISSIBILITY OF THE SCREEN CAPTURES OR RECORDS CAPTURED THROUGH TRADEMARK KEEPER.
12. PRE-REGISTRATIONSIf you submit an application for pre-registration of a domain name, GoDaddy does not guarantee that the name will be secured for you, or that you will have immediate access to the domain name if secured. GoDaddy may use third-party service providers for the pre-registration services.
13. PROVISIONS SPECIFIC TO .BIZ REGISTRATIONSDomain Name Dispute Policy. If you reserved or registered a .BIZ domain name through us, in addition to our Dispute Resolution Policy, you hereby acknowledge that you have read and understood and agree to be bound by the terms and conditions of the Restrictions Dispute Resolution Policy applicable to the .biz TLD.
The RDRP sets forth the terms under which any allegation that a domain name is not used primarily for business or commercial purposes shall be enforced on a case-by-case basis by an independent ICANN-accredited dispute provider. Registry Operator will not review, monitor, or otherwise verify that any particular domain name is being used primarily for business or commercial purposes or that a domain name is being used in compliance with the SUDRP or UDRP processes.
One Year Registration. If you are registering a .BIZ domain name and you elect to take advantage of special pricing applicable to one-year registrations, we will automatically renew your domain name for an additional one-year period at the end of the first year term by taking payment from the Payment Method you have on file, unless you notify us that you do not wish to renew. You will be notified and given the opportunity to accept or decline the one-year renewal prior to your domain name expiration date. In the event you decide not to renew your one-year .BIZ domain name for a second year, your domain name registration will automatically revert back to us and we will gain full rights of registration to such domain name. You agree that if you delete or transfer your .BIZ domain name during the first year, you will automatically be charged the second year renewal fees.
14. PROVISIONS SPECIFIC TO .INFO REGISTRATIONSOne Year Registration. If you are registering a .INFO domain name and you elect to take advantage of special pricing applicable to one-year registrations, we will automatically renew your domain name for an additional one-year period at the end of the first year term by taking payment from the Payment Method you have on file, unless you notify us that you do not wish to renew. You will be notified and given the opportunity to accept or decline the one-year renewal prior to your domain name expiration date. In the event you decide not to renew your one-year .INFO domain name for a second year, your domain name registration will automatically revert back to us and we will gain full rights of registration to such domain name. You agree that if you delete or transfer your .INFO domain name during the first year, you will automatically be charged the second year renewal fees.
15. PROVISIONS SPECIFIC TO .NAME REGISTRATIONSDefensive Registration. A Defensive Registration is a registration designed for the protection of trademarks and service marks and may be granted to prevent a third party from registering a variation of a trademark or the exact trademark. If the name you wish to register is subject to a Defensive Registration, you have three (3) options: (i) you may register a variation of the name, (ii) you may challenge the Defensive Registration under the Eligibility Requirements Dispute Resolution Policy, or (iii) you may request Consent from the Defensive Registrant. You can request Consent by contacting the Defensive Registrant listed in the GNR Whois Directory and requesting consent to register the .NAME domain name. If the Defensive Registrant grants consent, they must confirm in writing that they grant consent. If the Defensive Registrant does not grant consent, you may wish to challenge the Defensive Registration under the ERDRP.
Acceptable Use Policy. You agree to be bound by the .NAME Acceptable Use Policy, which is hereby incorporated by reference. Among other limitations, this policy prohibits you from using your .NAME Email to engage in Spamming activities. You will be limited to a maximum of five hundred (500) messages sent from your .NAME at a time.
16. PROVISIONS SPECIFIC TO .REISE REGISTRATIONSDomain Names registered in .REISE should be used for purposes dedicated to travel topics within six months following initial Registration, e.g. utilized on the Internet or otherwise used to perform a function.
17. PROVISIONS SPECIFIC TO .SEXY REGISTRATIONSYou shall not permit content unsuitable for viewing by a minor to be viewed from the main or top-level directory of a .SEXY domain name. For purposes of clarity, content viewed at the main or top-level directory of a .SEXY domain name is the content immediately visible if a user navigates to http://example.sexy or http://www.example.sexy. No restrictions apply to the content at any other page or subdirectory addressed by a .SEXY Registered Name.
18. COUNTRY CODE TOP LEVEL DOMAINSYou represent and warrant that you meet the eligibility requirements of each ccTLD you apply for. You further agree to be bound by any registry rules, policies, and agreements for that particular ccTLD. These may include, but are not limited to, agreeing to indemnify the ccTLD provider, limiting the liability of the ccTLD provider, and requirements that any disputes be resolved under that particular country's laws.
(A) PROVISIONS SPECIFIC TO .AU REGISTRATIONS
.au Registrations (to include .au, com.au, net.au and org.au) are governed by the following additional terms and conditions:
auDA. auDA means .au Domain Administration Limited ACN 079 009 340, the .au domain names administrator. The Registrar acts as agent for auDA for the sole purpose, but only to the extent necessary, to enable auDA to receive the benefit of rights and covenants conferred to it under this Agreement. auDA is an intended third party beneficiary of this agreement.
auDA Published Policy. auDA Published Policies means those specifications and policies established and published by auDA from time to time at https://www.auda.org.au. You must comply with all auDA Published Policies, as if they were incorporated into, and form part of, this Agreement. In the event of any inconsistency between any auDA Published Policy and this Agreement, then the auDA Published Policy will prevail to the extent of such inconsistency. You acknowledge that under the auDA Published Policies: (1) there are mandatory terms and conditions that apply to all domain names; (2) licences, and such terms and conditions are incorporated into, and form part of, this Agreement; (3) You are bound by, and must submit to, the .au Dispute Resolution Policy; and (4) auDA may delete or cancel the registration of a .au domain name.
auDA's Liabilities and Indemnity. To the fullest extent permitted by law, auDA will not be liable to Registrant for any direct, indirect, consequential, special, punitive or exemplary losses or damages of any kind (including, without limitation, loss of use, loss or profit, loss or corruption of data, business interruption or indirect costs) suffered by Registrant arising from, as a result of, or otherwise in connection with, any act or omission whatsoever of auDA, its employees, agents or contractors. Registrant agrees to indemnify, keep indemnified and hold auDA, its employees, agents and contractors harmless from all and any claims or liabilities, arising from, as a result of, or otherwise in connection with, Registrant's registration or use of its .au domain name. Nothing in this document is intended to exclude the operation of Trade Practices Act 1974.
(B) PROVISIONS SPECIFIC TO .CA REGISTRATIONS
You acknowledge and agree that registration of your selected domain name in your first application to CIRA shall not be effective until you have entered into and agreed to be bound by CIRA's Registrant Agreement.
CIRA Certified Registrar. The registrar shall immediately give notice to you in the event that it is no longer a CIRA Certified Registrar, has had its certification as a CIRA Certified Registrar suspended or terminated, or the Registrar Agreement between CIRA and the Registrar is terminated or expires. CIRA may post notice of such suspension, termination, or expiry on its website and may, if CIRA deems appropriate, give notice to the registrants thereof. In the event that the registrar is no longer a CIRA Certified Registrar, has had its certification as a CIRA Certified Registrar suspended or terminated or in the event the Registrar Agreement between CIRA and the Registrar is terminated or expires, you shall be responsible for changing your Registrar of Record to a new CIRA Certified Registrar within thirty (30) days of the earlier of notice thereof being given to you by (i) the Registrar or (ii) CIRA in accordance with CIRA's then current Registry PRP; provided, however, that if any of your domain name registrations are scheduled to expire within thirty (30) days of the giving of such notice, then you shall have thirty (30) days from the anniversary date of the registration(s), to register with a new CIRA certified registrar and to renew such domain name registration(s) in accordance with the Registry PRP.
You acknowledge and agree that should there be insufficient funds prepaid by the registrar in the CIRA Deposit Account to be applied in payment of any fees, CIRA may in its sole discretion stop accepting applications for domain name registrations from the registrar, stop effecting registrations of domain names and transfers, renewals, modifications, and cancellations requested by the registrar and stop performing other billable transactions requested by the registrar not paid in full and CIRA may terminate the Registrar Agreement between CIRA and the Registrar.
.CA ASCII and IDN domain variants are bundled and reserved for a single registrant. Registrants are not required to register all variants in a bundle, but all registered variants must be registered and managed at a single registrar. Each variant registered will incur a registration fee. In addition, when registering multiple .CA domain (ASCII and IDN) variants in a bundle, your registrant information must be identical. If variants are registered at other registrars or if registrant information does not match, it may result in an "unavailable" search result, delayed or failed registration. If information does not match, validation is required and may take up to seven business days and delay availability of domain.
(C) PROVISIONS SPECIFIC TO .CN REGISTRATIONS
.CN is a restricted TLD – applications are subject to both a domain name check and real name verification as required by the People’s Republic of China. Registrations in .CN are therefore subject to the following additional terms:
Verification, Registration and Activation. If a domain name is not permitted to be registered by the Chinese government, as determined by us, the Registry Operator and/or a 3rd party provider utilized for such services and determinations, in either party’s discretion, the application for registration will not be successful. In such event, the name will be deleted and you will be eligible for a refund as further described below.
If permitted, then the Registration may proceed, but a .CN domain name may not be activated (i.e., it will not resolve in the Internet) unless and until you have submitted (via the process described during registration) valid documents required of us and the Registry to perform real name verification. The following are acceptable forms of documents for the purpose of verification:
- China: Resident ID, temporary resident ID, business license or organization code certificate
- Hong Kong/Macau: Resident ID, driver’s license, passport or business license
- Singapore: Driver’s license, passport or business license
- Taiwan: Resident ID, driver’s license or business license
- Other Countries/Regions: Driver’s license or passport
Documents submitted to us are used by us and shared with the Registry solely for the purpose of real name verification, and are otherwise subject to our Privacy Policy. By registering a .CN domain, you expressly agree that your data may be stored on servers in the U.S., or otherwise outside of the People's Republic of China.
Refunds. Refunds for .CN Registrations will only be allowed where (i) registration of the applied for domain name is not permitted by the Chinese government; or (ii) you notify us of your intent to cancel for any reason within the first five (5) days after the Registration (i.e., after it is deemed permissible by the Chinese government). For the avoidance of doubt, refunds will not be permitted under any circumstances after five (5) days from the date of Registration, including, for example, in the event real name verification is not successful or if the Chinese government determines after Registration that the domain name should not have been registered (and directs us to delete).
(D) PROVISIONS SPECIFIC TO .IN REGISTRATIONS
.IN domain name registrations are subject to the rules, policies, procedures, and requirements of the .IN Registry and the National Internet Exchange of India (“NIXI”), including mandatory electronic Know Your Customer (“e-KYC”), contact verification, and anti-abuse requirements.
- By registering, renewing, transferring, updating, or maintaining a .IN domain name, you agree to provide accurate, authentic, and verifiable identification information, contact information, and supporting documentation requested by GoDaddy, the .IN Registry, or NIXI. You must complete required e-KYC procedures and provide any required e-KYC verification acknowledgement within the timeframe required by the .IN Registry. You also agree that you may be required to verify your email address and designated contact number. GoDaddy may collect, retain, verify, and provide such information and documentation to the .IN Registry or NIXI upon request.
- If you are located outside India, you may be required to demonstrate a legitimate business connection or purpose connected to India by submitting a signed declaration or other information requested by GoDaddy, the .IN Registry, or NIXI.
- You must not use a temporary email address or other email service prohibited by the .IN Registry during registration or at any time during the lifecycle of the domain name. You must not register or attempt to register a .IN domain name through a virtual private network (“VPN”).
- GoDaddy and/or the .IN Registry may reject, suspend, place on hold, cancel, delete, transfer, lock, or otherwise make unavailable any .IN domain name if required information, documentation, verification, or declarations are not provided, are inaccurate or unverifiable, or if Registry requirements are not satisfied.
(E) PROVISIONS SPECIFIC TO .JP REGISTRATIONS
Registration Restrictions. You represent and warrant that you have a local presence in Japan with a home or office address. You agree that certain domain names are reserved and can only be registered by certain parties. These include: (i) TLDs, other than ccTLDs, as determined by ICANN; (ii) geographical-type .JP domain names that are defined as metropolitan, prefectural, and municipal labels; (iii) names of primary and secondary educational organizations; (iv) names of organizations related to Internet management; (v) names required for .JP domain name operations; and (vi) character strings which may be confused with ASCII-converted Japanese domain names. The complete list of .JP Reserved Domains is available here.
The following additional Terms apply with respect to Lease to Own Services (the “LTO Services”) provided by GoDaddy, to you.
(A) Definitions:
- LTO Domain: a domain name that you purchase from GoDaddy through the Site with an agreement to pay over time.
- LTO Term: the period agreed between GoDaddy and Buyer during which Buyer will have access to the DNS and will make monthly payments to GoDaddy.
- Service Fee: fee owed by Buyer to GoDaddy for the Services provided by GoDaddy during the LTO Term, including, but not limited to, renewing the LTO Domain, providing administrative services related to the management of the LTO Domain, forwarding correspondence, etc.
(B) Description of Services.
The LTO Services are provided to facilitate the buying and selling of currently registered domain names through payments over time, and not the purchase or sale of associated website content.
As Buyer, you agree to purchase the LTO Domain from GoDaddy. During the LTO Term, GoDaddy will make the DNS for the LTO Domain available to Buyer. You are required to deposit the mutually agreed-upon price and Buyer’s Service Fee, as established by GoDaddy, as soon as practical after you agree to the purchase price, but in no event later than five (5) business days. At no time will Buyer be able to withdraw those funds or send the funds to another recipient unless the initial transaction is cancelled. You agree that GoDaddy is not responsible for breach of contract based upon a failure to transfer the LTO Domain to Buyer after the first payment is deposited. In the event that GoDaddy is unable to make the LTO Domain Name DNS available to Buyer after the first installment payment, GoDaddy shall return any funds provided by buyer for the purchase of the LTO Domain Name as soon as commercially reasonably possible.
(C) Fees and Payment.
You are responsible for paying the monthly payment related to your LTO Domain plus any applicable Service Fee.
Any commissions may be subtracted from the payment, instalment payment or rental payment and, if these payments are not sufficient, from the subsequent payments. In the event that the domain name is purchased in instalments or rented, the commission subtracted will be limited to the secured instalment or rent payment (e.g.: if the commission is 25%, and the instalment price $100, the GoDaddy only subtracts $25 from the payout of the Seller for each instalment.)
(D) Your Additional Obligations.
- Buyer agrees to use the LTO Domain only in accordance with any applicable laws and/or regulations, and with all duty and care. For the avoidance of doubt, Buyer is prohibited from using the LTO Domain in a manner (as determined by GoDaddy in its sole and absolute discretion) that:
- in breach of any applicable law, statute, or regulation;
- is fraudulent, criminal or unlawful;
- promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
- infringes or breaches the patent, copyright, trademark, trade secret, right of publicity or other intellectual property) rights of any third party;
- contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian’s permission);
- provides information on any illegal activity (including, but not limited to, instructional information on acquiring or fabricating illegal weapons or drugs, privacy violations or distributing computer viruses);
- publicizes or promotes commercial activities an/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes; or
- involves the use, delivery or transmission of any viruses, harmful code, unsolicited emails, Trojan horses or any other computer programming routines that are intended to disrupt, damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.
- Buyer acknowledges and agrees not to engage in any activity with the LTO Domain or using the LTO Services that would decrease the value of the LTO Domain. Such activities include, but are not limited to, the use of aggressive SEO strategies, techniques and tactics that focus only on search engines and not a human audience, and usually does not obey search engines guidelines (black hat SEO), such as keyword stuffing, invisible text, doorway pages, adding unrelated keywords to the page content or page swapping (changing the webpage entirely after it has been ranked by search engines), and the use of the domain name for spam activities.
- Buyer may not grant any third party any rights to the LTO Domain, including any right to use the LTO Domain.
- Buyer agrees to protect, defend, indemnity and hold harmless GoDaddy and its officers, directors, employees, agents and third party service providers from and against any and all claims, demands, costs, expenses, losses liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys’ fees) imposed upon or incurred by GoDaddy directly or indirectly arising from (i) your use of the LTO Services; (ii) your violation(s) of any provision of this Agreement; and/or (iii) your violation of any third party right, including without limitation any intellectual property or other proprietary right. This indemnification obligation shall survive any termination or expiration of this Agreement or your use of the LTO Services.
E. GoDaddy’s Rights.
- GoDaddy may terminate your use of the LTO Services for any violation or breach of any of the terms of this Agreement by you. Any such termination will not entitle you to any refund of payments already made to GoDaddy for any LTO Services or Service Fee, and you will lose any and all access to the applicable LTO Domain.
- If the LTO Services are terminated, GoDaddy reserves the right to sell the LTO Domain to any party, including potential competitors of Buyer. GoDaddy shall have no ongoing obligation to Buyer related to the LTO Domain.
- The parties acknowledge and agree that the GoDaddy is not a payment provider and that GoDaddy does not make any warranties in that respect. In order to effectuate the transfer of payments, GoDaddy uses the services of a third party payment provider. The terms and conditions of the third party payment provider shall apply to such payments.
F. Remedies and Right to Cancel.
Without limiting any other remedies available to GoDaddy, if:
- You breach this Agreement, or any document incorporated by reference;
- GoDaddy determines your actions may pose a risk to GoDaddy or its members;
- GoDaddy determines your use of the Services infringes on the intellectual property or legal rights of others.
GoDaddy may immediately:
- Warn its members of your actions;
- Place a hold on any pending transactions associated with your account(s);
- Limit funding sources and payments;
- Limit your access to your account(s) or to any functionality of your account(s); or
- Indefinitely suspend or close your account(s) and refuse to provide our Services to you.
In addition, GoDaddy reserves the right to hold funds beyond normal distribution periods for transactions it deems suspicious or for account(s) conducting high transaction volumes to ensure integrity of the funds. If GoDaddy closes your account(s), GoDaddy will provide notice and pay you all of the unrestricted funds in your account(s) due to you.
GoDaddy - Global Privacy Notice
View our Archived Privacy Notice.
GoDaddy empowers entrepreneurs everywhere, making opportunity more inclusive for all. We also empower you to manage your privacy preferences and exercise your privacy rights when visiting our website, using our services, and communicating with us.
As described below,
- website visitors can manage their privacy preferences by visiting Manage Privacy Settings
- customers can manage their privacy preferences in their Account Settings page, and
- you can always reach us at privacy@godaddy.com or by mail at the addresses listed in Contact Us to exercise your privacy rights.
This Global Privacy Notice describes the core privacy practices of GoDaddy Operating Company, LLC and certain of its subsidiaries, affiliates and brands, including GoDaddy.com, LLC, Afternic.com, Inc., Blue Razor Domains, LLC, CallCatchers, Inc. d/b/a Freedom Voice, GoDaddy Payments, LLC, GoDaddy Media Temple, Inc. d/b/a Sucuri, GoDaddy Sellbrite, Inc., Lantirn, Inc. d/b/a re:Amaze, Pagely, LLC, and Poynt, LLC (collectively herein, “GoDaddy”) and applies to all individuals regardless of where they live. Other GoDaddy companies maintain separate privacy policies and procedures, notices of which are available on those companies’ websites and/or mobile applications. We also maintain customized local privacy notices for certain jurisdictions with unique privacy notice requirements, which can be access through the following links:
We encourage you to review your local customized notice if you live in one of these areas.
Data Covered by this Privacy NoticeThis global privacy notice covers personal data when we act as the data controller.
- Personal data includes data that identifies or could be used to identify a specific person, and any data about that person. For example, your name, address, and payment details are personal data.
- We act as a controller when we process personal data for our own use. For example, we act as a controller when you provide your personal data to open an account.
This notice does not apply when our customers or another person processes personal data for their own benefit. For example, when a customer sends email for their own business purposes that includes personal data, the customer is acting as the “controller”. When our customer acts as the controller, we act as the “processor” and process personal data only in accordance with our customer's instructions or as required by law.
This notice does not apply to third-party applications offered through our services or linked through our website, such as Microsoft 365 and similar offerings. For information about the privacy practices of any third-party offerings, please review the privacy notice applicable to that offering before using it.
Core Privacy RightsWe recognize several core privacy rights for all individuals:
- the right to know what personal data we hold about you
- the right to access, correct, or delete your personal data
- the right to transfer your personal data (data portability)
- the right to set your individual marketing and advertising preferences
Where technically feasible and appropriate, we provide self-service and automated mechanisms to allow individuals to exercise their privacy rights.
We also manually review requests to exercise privacy rights where self-service is not possible or appropriate. We promptly review such requests to exercise privacy rights. If we need more information to process a request, we will contact the requestor by email or, if we do not have an email address on file for the requestor, by the same method the request was made.
If we do not honor a request for legal or other reasons, we will explain why we did not honor the request, the right to appeal, and any right to file a complaint (if available where the requestor lives).
PII We Collect-
Personal Data Individuals Provide
We collect personal data when a customer or another person sets up an account, uses our services, or contacts us. Examples of personal data we may collect include a person's name, email address, phone number, physical address, and payment method. -
Personal Data We Collect Automatically
We collect personal data automatically when you visit our websites, use our services, contact us, open our emails, or view our advertising. Examples of personal data we may collect include your device ID, your IP address, information about web pages and other websites you visit, and other similar details. -
Personal Data from Other Sources
We may collect personal data about you from other sources. Examples of personal data obtained from other sources include publicly available data, social media information, and information lawfully gathered by third party data providers. -
Personal Data We Generate
We process data in connection with our business and services to generate inferences and insights that may be linked to a specific person, including through the use of data analytics and artificial intelligence.
We use personal data to operate and improve our business and services. Examples of how we use personal data include:
- Managing customer accounts
- Processing purchase requests
- Registering domains
- Provisioning products and services
- Providing customer support
- Securing, updating, and improving our services
- Detecting DNS abuse, fraud and other illegal activity
- Marketing and advertising of our services
- Contacting customers, prospective customers, and others by telephone, text or messaging applications to offer you our services
- Website traffic measurement
- Other uses consistent with the purposes for which the personal data was collected or provided to us
We do not sell, lease, rent, or transfer personal data to third parties for monetary or other consideration.
Disclosures to OthersWe disclose personal data:
- to processors to operate our business and provide services, including but not limited to providing security services, payment processing and customer support; conducting contests and surveys; generating data insights; and performing other activities related to our business and services.
- to business partners to offer some services, such as email and payment processing.
- to marketers and advertisers, including for the purpose of creating and delivering personalized marketing and advertising messages.
- to comply with law enforcement and other legal requests, protect our legal rights, prevent harm to us or others, and enforce our policies and contracts.
- in addition, if we sell some or all of our assets or merge with a third-party we may transfer relevant personal data to the buyer or new company.
Cookies, Web Beacons, and Other Online Identifiers
We use three main types of online identifiers on our website and in our services: cookies, web beacons, and scripts.
- Cookies are text files placed on a device when a person visits our webpages or view messages from us. Some cookies are “session cookies” that expire at the end of a browser session, while others are “persistent cookies” that allow us to remember user preferences and settings over multiple visits and across other websites.
- Web Beacons are image files placed in our web pages and emails that we use for such purposes as determining if an email has been opened or an advertisement has been viewed.
- Scripts are small pieces of computer code that power customer service tools, deliver video, provide interactive experiences, and help us measure service use.
We manage some identifiers directly. Other identifiers are managed by third parties. For example, we use Google Analytics to monitor website performance and visitor engagement.
We use identifiers to provide customized services, measure website performance, provide customer support, deliver personalized advertising, and generate data insights, including through the use of artificial intelligence. Specific examples of how we use identifiers include, but are not limited to:
- Setting your service preferences
- Managing your shopping cart
- Guarding against fraud
- Delivering relevant advertisements
- Measuring website use
- Conducting research on use of product featuresto improve our services
We use optional and mandatory identifiers. Optional identifiers are used for support, website performance, and advertising. Mandatory identifiers are used for account, verification, service continuity, security, and other essential functions necessary to provide our website and services.
We offer several methods for managing optional identifier settings. Individuals using our websites can manage identifier settings by clicking on Manage Privacy Settings through the link in this notice. Customers can also manage their identifier settings for our websites and our services through their customer account settings. We do not offer the ability to manage mandatory identifiers, because such identifiers are essential to providing our products and services.
In addition to our Manage Privacy Settings options, many web browsers allow users to block cookies (directly or through plugins and extensions). Some cookies, however, are essential for our website and services to function. If you set your browser to block all cookies, you may not be able to use our services.
"Do Not Track" and other Preference SignalsSome web browsers provide a “Do Not Track” feature. There are no generally accepted standards for this feature and we do not respond to “Do Not Track” signals.
We recognize universal opt-out mechanisms, such as the Global Privacy Control, where required by applicable law.
Marketing and Advertising PreferencesYou can manage your marketing and advertising preferences, including whether you wish to receive customized marketing and advertising:
- Through this notice by clicking Manage Privacy Settings
- If you are a customer, through your Account Settings
We store personal data on our own systems and with trusted service providers, including Amazon Web Services.
International TransfersWe transfer personal data internationally to operate our business and provide services. We comply with applicable law when making international transfers.
For transfers of personal data from the European Union/European Economic Area, Switzerland, and the United Kingdom, we have certified our compliance with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF), the Swiss-U.S. Data Privacy Framework, and the UK Extension to the EU-U.S. DPF, collectively (the “DPF”). Please see our Data Privacy Framework Notice for more information on our participation in the DPF Program.
Please see our European Data Protection Disclosures for more information regarding the other transfer mechanisms we use to transfer personal data from the EU/EEA, Switzerland, and the UK.
Please see our Australian and Canadian supplemental privacy notices for information on international data transfers from those countries.
Length of RetentionWe retain personal data for our business needs and to comply with law. If we no longer need personal data, we may delete it or de-identify it so that it no longer identifies a specific person. Factors we consider when deciding when to delete or de-identify your personal data include: (1) if you still have an account, (2) if we are required to retain personal data to comply with law, or (3) if the personal data is needed for tax other business purposes.
SecurityWe use risk-based measures to protect personal data, including appropriate security controls and employee training. We also require that our service providers, business partners, and advertisers use appropriate risk-based controls to protect personal data.
No Collection of Personal Data about ChildrenWe do not knowingly collect personal data about anyone under 18 without permission from their legal guardian. Please contact us at privacy@godaddy.com if you believe we have collected information from a child without permission from their legal guardian.
Legal Basis for ProcessingWe process personal data upon a person's request, with a person's consent, to fulfill our contracts, based on our legitimate interest, or other lawful bases. The specific basis of processing depends on the services you are using, the data being processed, the place where the processing occurs, and the place where you live. If you have questions about our basis for processing your personal data, please contact us at privacy@godaddy.com.
Non-DiscriminationWe will not discriminate against you for exercising your privacy rights.
No Financial IncentivesWe do not provide any financial incentives for providing personal data to us.
Policy ChangesWe may revise this global privacy notice by posting a revised statement at the same location as this Notice, on another location on our website, or by contacting customers directly. If we change this global privacy notice, it will apply to personal data collected prior to adoption of the new statement only to the extent as the new statement does not reduce the rights of affected data subjects.
Contact Us
If you have any questions, you can contact us at privacy@godaddy.com or by mail at:
- United States: Attn: Office of the Data Privacy Officer, 100 S. Mill Ave, Suite 1600, Tempe, AZ 85281 USA
- United Kingdom: Attn: Legal, Office of the Data Privacy Officer, Studio 4th Floor, Parts C&D At East West, Tollhouse Hill, Nottingham, England, NG1 5FW
- European Union (EEA) / Switzerland: Attn: Legal, Office of the Data Privacy Officer, GoDaddy c/o Spaces, Gertrudenstraße 30-36, 50667 Köln, Germany
- Asia: Attn: Office of the Data Privacy Officer, 80 Robinson Road #02-00 Singapore 068898
We respond to all questions or concerns within 30 days.
GoDaddy - REFUND POLICY
Products purchased from GoDaddy.com, LLC and it's affiliates may be refunded only if cancelled within the refund period specified below in this policy. Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products.
“Date of the transaction”, for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by GoDaddy.com, LLC and its affiliates in accordance with the terms and conditions of the applicable product or service agreement (see here).
"Refund Period", you may cancel a product at any time, but a refund will only be issued if you request a refund with GoDaddy's customer service within the refund time frame specified for the applicable product, if available at all.
No Refund After Account Closure. If eligible for a refund, it is necessary for you to request a refund prior to account closure. You may elect to close your account with us at any time, but upon account closure you will no longer be eligible for a refund as otherwise permitted under this Refund Policy.
BRAZILIAN CUSTOMERS: Any and all Products or Services sold by GoDaddy may be refunded only if cancelled within SEVEN (7) DAYS (168 HOURS) from the date of the transaction.
Standard Refund Terms
Annual Plans+ - Within 30 days (720 hours) of the date of the transaction.
Monthly Plans*+ - Within 48 hours of the date of the transaction.
* Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
+ Security products with either remediation or managed services are non-refundable once remediation activity has begun or managed services have started. This applies whether remediation is initiated by you or performed automatically as part of the service.
Products with Special Refund Terms
AI Credits:
All AI Credit packs purchased separately outside of a subscription are non-refundable.
Annual Plans that give you AI Credits are refundable within 30 days (720 hours) of the date of transaction as long as no AI Credits given as part of the plan have been consumed and no AI-generated content has been downloaded or exported, otherwise the subscription becomes non-refundable.
Monthly Plans that give you AI Credits are refundable within 48 hours of the date of transaction as long as no AI Credits given as part of the plan have been consumed and no AI-generated content has been downloaded or exported, otherwise the subscription becomes non-refundable.
The above refund policy applies to all services which use AI Credits, including but not limited to Airo™ AI Builder and other AI Services.
Ad Spend
For SEV Premium, the ad spend and search marketing fees are non-refundable for the current month. We may refund future pre-paid months and future-month additional ad spend and search marketing fees.
Commerce Website Support Service
Refunds may be granted if the agreed support hours are cancelled within 30 days (720 hours) from the date of the transaction. A 30% cancellation fee will apply if none of the hours have been used. A 70% cancellation fee will apply if less than 50% of the hours have been used. This service is non-refundable if more than 50% of the hours have been used.
Assisted Service
Refundable after the initial three months.
Auction Featured Listings
Refundable during first 24 hours if there are no bids.
Auctions Additional Categories
Refundable during the first 48 hours if there are no bids.
Domain Backorders
If a Domain Backorder credit has been applied to an auction, then it is non-refundable (if not yet applied to an auction, eligible for a refund within 30 days (720 Hours) of the date of the transaction).
Domain Block & Domain Reserve Products
- New Registration - non-refundable.
- Auto Renewal - renewal fees are non-refundable after the expiration date.
- Manual Renewal - non-refundable.
Domain Name Registrations/Renewals
1. Standard Terms
- New Registration: 5 Days (120 Hours)
- Auto-Renewal (one-year): 45 Days (1080 hours)
- Auto-Renewal (multiple-year): 5 Days (120 Hours)
- Manual Renewal: 5 days (120 Hours)
2. Exceptions
- Domain tasting (repeated or high-volume cancellations within the 5-day window) is prohibited. If GoDaddy determines domain tasting has occurred, refunds may be denied in full or reduced by a processing fee.
- .AU: New Registration / Auto-Renewal / Manual Renewal - 3 Days (72 Hours)
- .COM.AU: New Registration / Auto-Renewal / Manual Renewal - 3 Days (72 Hours)
- .NET.AU: New Registration / Auto-Renewal / Manual Renewal - 3 Days (72 Hours)
- .ORG.AU: New Registration / Auto-Renewal / Manual Renewal - 3 Days (72 Hours)
- .CZ: Manual Renewal - 59 Days (1416 Hours)
- .IT: Auto-Renewal / Manual Renewal - 14 Days (336 Hours)
- .MX: New Registration - 45 Days (1080 Hours) Registration fee frozen during period, no charge. Fee is charged at day 46, No refund. If the domain name is deleted during the Grace Period the fee is unfrozen.
- .COM.MX: New Registration - 45 Days (1080 Hours) Registration fee frozen during period, no charge. Fee is charged at day 46, No refund. If the domain name is deleted during the Grace period the fee is unfrozen.
- .PE: Manual Renewal - 29 Days (696 Hours)
- .COM.PE: Manual Renewal - 29 Days (696 Hours)
- .NET.PE: Manual Renewal - 29 Days (696 Hours)
- .NOM.PE: Manual Renewal - 29 Days (696 Hours)
- .ORG.PE: Manual Renewal - 29 Days (696 Hours)
- .PH: Manual Renewal - 59 Days (1416 Hours)
- .COM.PH: Manual Renewal - 59 Days (1416 Hours)
- .NET.PH: Manual Renewal - 59 Days (1416 Hours)
- .ORG.PH: Manual Renewal - 59 Days (1416 Hours)
- .SE: Manual Renewal - 69 Days (1656 Hours)
- .SG: Manual Renewal - 29 Days (696 Hours)
- .SO: Auto-Renewal / Manual Renewal - 4 Days (96 Hours)
- .COM.SO: Auto-Renewal / Manual Renewal - 4 Days (96 Hours)
- .NET.SO: Auto-Renewal / Manual Renewal - 4 Days (96 Hours)
- .ORG.SO: Auto-Renewal / Manual Renewal - 4 Days (96 Hours)
- .UK: New Registration / Auto-Renewal / Manual Renewal - 5 Days (120 Hours)
- .CO.UK: New Registration / Auto-Renewal / Manual Renewal - 5 Days (120 Hours)
- .ME.UK: New Registration / Auto-Renewal / Manual Renewal - 5 Days (120 Hours)
- .ORG.UK: New Registration / Auto-Renewal / Manual Renewal - 5 Days (120 Hours)
3. Pre-Registrations
- For gTLD pre-registrations, application fees are non-refundable*.
*For more information on pre-registration refunds with Donuts Inc. family of TLDs, see Donuts’ Pre-Registration Refunds and Auctions Policy
Expert & Customer Support Services
If an Expert Service or a paid customer support Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days (720 Hours) of the date of the transaction).
Get Started Service
If a Get Started Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days (720 Hours) of the date of the transaction).
GoDaddy Airo™ All Access
Refundable during the first 7 days (168 hours) - except for the 12 week offer which is non-refundable.
GoDaddy Airo™ Plus
Airo™ Plus subscriptions are refundable within the first 7 days (168 hours), unless any Airo™ Plus generated content has been accessed or downloaded, in which case the subscription becomes non-refundable.
GoDaddy IT Services
If IT Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days (720 Hours) of the date of the transaction).
- Annual Subscriptions: Non-refundable
- Monthly Subscriptions: If one or more request(s) have been completed during the billing period, your monthly subscription is non-refundable.
Hosting Services
If a Hosting Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days (720 Hours) of the date of the transaction).
Microsoft M365 and Email Products
Annual plans for Microsoft M365 products are refundable during the first 7 days (168 hours) - standard refund terms apply for monthly plans.
Standard refund terms apply to Advanced Email Security, Email Archiving and Email Back Up.
Purchased Product w/ Free Domain
In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on GoDaddy’s website and is not subject to any promotion, discount, or other reduction in price).
Services
Website Services:
- Build Fee: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review. Non-refundable once first revision is completed or after 30 days (720 Hours) of the date of the transaction. Once performance has begun, web service design is considered completed 180 days (4,320 hours) from the date of the transaction and will not be eligible for a refund thereafter.
- Hosting: Eligible for a refund as defined in the "Standard Refund Terms" stated above.
Logo Design: Logo Design services are eligible for a full refund only if cancelled within 48 hours of purchase; cancellations made after this period are non-refundable.
Website Makeover Services: 30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once complete.
Website Care and Marketing Services: If you purchase Website Care or Marketing Services and the plan has been used during the billing period, your subscription is non-refundable.
Marketing Services Premium:
For monthly, quarterly and half-yearly plans:
If you cancel a monthly, quarterly or half-yearly plan of Marketing Services Premium and request a refund within 48 hours of initially purchasing or renewing such plan and to the extent no work has been performed by GoDaddy in connection with such plan within such 48 hour period, you can receive a full refund for such plan. If you however cancel such plan within 48 hours of initially purchasing or renewing the plan and after GoDaddy has performed any work in connection with the plan or if you cancel such plan after 48 hours, you are responsible for paying for such plan in full, but will not be billed for future renewals.
Annual Plan: If you have an Annual plan, you have within 30 days from the date of purchase or renewal to cancel and receive a full refund. If you cancel after 30 days, you are responsible for paying for the whole year, but will not be billed for future renewals.
Usage of Website Care and Marketing Services is either defined by GoDaddy completing 1 or more requests or, in the event plan is bundled with a Website Design Service, the site design is delivered.
If no usage of the Website Care or Marketing Services plan has occurred, you are eligible for a refund as defined in the “Standard Refund Terms” stated above.
SEO Services
SEO Services is a 12-month commitment; in order to receive best results, you are expected use the Services for the entire 12-month term.
For all SEO Services plans, you can cancel within 48 hours of the date of the transaction and receive a full refund for any remaining months in your committed term, to your original payment method. No refund will be issues for the prior months.
If you purchase a monthly plan and cancel more than 48 hours after the date of the transaction, you agree to pay for that current month of SEO Services, but GoDaddy will not bill you for any future months. However, you will not be refunded the cost of the current or past months.
If you purchase a semiannual or annual plan and cancel more than 48 hours after the date of the transaction, you agree to pay for the current month of SEO Services and GoDaddy will issue a 50% prorated refund to your original payment method for any remaining unused months.
Sitelock 911
You may request a refund within 30 days (720 hours) from the date of transaction ONLY IF you have not yet activated the product.
Trustee Fees
Trustee fees are refundable if the domain was not successfully registered. Trustee fees, however, are non-refundable upon renewal.
Websites + Marketing (Websites and Marketing)
Annual plans for Websites + Marketing are refundable during the first 7 days (168 hours) - standard refund terms apply for monthly plans.
Website Migration Services
If a Website Migration Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 30 days (720 Hours) of the date of the transaction).
Website Security
Refunds are only available within 30 days (720 Hours) of purchase and will only be issued in cases where a manual malware removal was not completed.
WordPress Premium Support
Refunds may be granted if the plan is cancelled prior to the end of the billing cycle and none of the credits have been used. If a Service has already been performed during the month, then that month is non-refundable (if not yet performed, eligible for a refund within 30 days of the date of the transaction). Future unused months of the services may also be refunded if the plan is cancelled and a pre-payment was made.
Products Not Eligible for Refunds
- Appraisals (Express and Certified Appraisals are non-refundable if the customer already applied the credit).
- Auctions Memberships
- Cloud Servers
- Configuration Add-Ons
- Discount Domain Club (if used for purchase)
- Domain: Auctions, Buy Service (you may request a refund ONLY IF you have not submitted a bid on the domain the service was purchased for), Consolidation or Monitoring
- Hosting Connection paid Apps (not refundable once set up)
- Merchant Accounts
- Office Max Bundles
- Premium Domain Names
- Redemption Fees
- Transfers (if successful)
- All Registrations or Renewals in the following TLD’s are fully non-refundable:
.NU .AM .NZ .AT .CO.NZ .BE .NET.NZ .CH .ORG.NZ .CL .PL .DE .BIZ.PL .DK .COM.PL .ES .INFO.PL .COM.ES .NET.PL .NOM.ES .ORG.PL .ORG.ES .RU .EU .COM.RU .FM .NET.RU .FR .ORG.RU .GG .TC .GS .TK .CO.JP .VE .JP .CO.VE .KR .COM.VE .CO.KR .INFO.VE .NE.KR .NET.VE .RE.KR .ORG.VE .MS .WEB.VE .NL .VG .NO .CO.ZA
- Registrations or Renewals in the following TLD’s are refundable, except for the condition in parentheses (in which case, they are non-refundable):**
.AMSTERDAM (New Registration and Manual Renewal Only) .ARCHI (Manual Renewal Only) .BIO (Manual Renewal Only) .SKI (Manual Renewal Only) .CA (Manual Renewal Only) .CZ (New Registration and Auto-Renewal Only) .IT (New Registration Only) .MX (Manual Renewal Only) .COM.MX (Manual Renewal Only) .PE (New Registration and Auto-Renewal Only) .COM.PE (New Registration and Auto-Renewal Only) .NET.PE (New Registration and Auto-Renewal Only) .NOM.PE (New Registration and Auto-Renewal Only) .ORG.PE (New Registration and Auto-Renewal Only) .PH (New Registration and Auto-Renewal Only) .COM.PH (New Registration and Auto-Renewal Only) .NET.PH (New Registration and Auto-Renewal Only) .ORG.PH (New Registration and Auto-Renewal Only) .SE (New Registration and Auto-Renewal Only) .SG (New Registration and Auto-Renewal Only) .SO (New Registrations Only) .COM.SO (New Registrations Only) .NET.SO (New Registrations Only) .ORG.SO (New Registrations Only) .TW (Auto-Renewal Only) .COM.TW (Auto-Renewal Only) .IDV.TW (Auto-Renewal Only) .ORG.TW (Auto-Renewal Only)