We’re moving the Conversations mobile app to the GoDaddy mobile app
In early 2026, we brought our business tools together in the GoDaddy mobile app so you can build and run your business on the move, in one place. It's now time to move Conversations over as part of that vision.
- What's changing?
- Why is GoDaddy making this change?
- When is this change happening?
- Do I need to do anything to prepare for the migration?
- Are there any costs involved in moving?
- I use a business phone number with Conversations. When will I be moved?
- Will I have to register my business to send text messages again?
- What happens if I don't switch to the GoDaddy mobile app?
- Can I switch to the GoDaddy app before I'm required to?
- Will I lose my messages, call history or other data with the move?
- Will I keep my business phone number after the move?
- What will happen to the Conversations mobile app after the migration?
- I still have questions. Where can I get more help?
What's changing?
The move from the Conversations app to the GoDaddy mobile app will happen in phases throughout 2026, which means the timing will depend on how you use Conversations. If you don't have a business phone number, we'll move your account first. If you do have a business phone number, you'll stay on the Conversations app for now, and we'll let you know when it's time to move over.
After this change, all your conversations, calls and contacts will be available in the GoDaddy app when you sign in. You'll manage your customer communications in the GoDaddy app instead of the Conversations app, and we'll retire the Conversations app toward the end of 2026.
Why is GoDaddy making this change?
In response to customer feedback, we've brought all our business tools together in one mobile app. This means you can use the GoDaddy mobile app to access to your Conversations inbox, along with your website, content creation and editing tools, domains, Pay Links and other business features, all in one application, from wherever you do business.
When is this change happening?
The change is happening in 2 stages during 2026:
- Stage 1 (starting April): If you use Conversations only for messaging (no business phone number), you'll be moved first. In the Conversations app, you'll be invited to download the GoDaddy mobile app and use Conversations there. Later, if you haven't moved over yet, the switch will happen automatically, we'll retire the Conversations app, and you'll need to download the GoDaddy mobile app to keep using Conversations.
- Stage 2 (starting July): All remaining customers will be moved to the GoDaddy app. By the end of 2026, the Conversations mobile app will be fully retired.
Do I need to do anything to prepare for the migration?
When it's time to move over, you'll receive a notification in your Conversations app inviting you to download the free GoDaddy mobile app. All you need to do is scan the QR code below or download the app from the Google Play Store or Apple App Store, sign in and keep using Conversations as normal.
Are there any costs involved in moving?
No, your subscription plan (Essentials, Deluxe or Ultimate) and the price will stay exactly the same. The features included in your plan will also stay the same in the GoDaddy app.
I use a business phone number with Conversations. When will I be moved?
If you have a dedicated business phone number (Deluxe or Ultimate plans, and living in the U.S.), your move to the GoDaddy app will happen later in 2026, after all calling and texting features are ready in the new app. You don't need to do anything now; we'll let you know in the Conversations app when it's time to move.
Will I have to register my business to send text messages again?
If you successfully registered your business to send text messages before, there's nothing more you need to do. You'll still be able to send text messages using your Conversations business number as usual.
If you didn't register before, you need to register your business and have your number verified before you can send text messages.
What happens if I don't switch to the GoDaddy mobile app?
For now, you can keep using the Conversations mobile app, but we'll retire it toward the end of the year. After that you'll be required to download the GoDaddy mobile app to keep using Conversations on your mobile phone.
Can I switch to the GoDaddy app before I'm required to?
Yes. You can download the GoDaddy app and access your Conversations inbox now; you don't need to wait for an official notification. However, if you have a business phone number, telephony features will only be available later in the year.
You can use both the Conversations app and the GoDaddy app if you'd like to try the new app now, before the Conversations app is retired toward the end of 2026.
Will I lose my messages, call history or other data with the move?
No, all your conversations, calls and contacts will automatically be available in the GoDaddy app when you sign in. There's also no downtime. Simply sign in to the GoDaddy app and access everything as before.
Will I keep my business phone number after the move?
Yes. If you currently have a dedicated GoDaddy business phone number, you'll keep the same number and it'll continue to work in the GoDaddy mobile app.
What will happen to the Conversations mobile app after the migration?
The Conversations app will remain available in the Apple App Store and Google Play Store, but you won't be able to sign in or subscribe to GoDaddy Conversations through it. A message will direct you to download the GoDaddy app instead.
I still have questions. Where can I get more help?
Visit GoDaddy Conversations in the Help Center for articles and support.