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LeRecif GuestHouse Admin issue

Dear Team,

My name is kenny from Mourouk Ebony Hotel; a sister company to LeRecif Guesthouse.

 

We would like to inform you that we are currently experiencing issues accessing and updating contents on Lerecif guesthouse website domain - wwwDOTlerecifhotelDOTcom which our Mauritian domain provider order on your great platform.

 

We try reaching our Mauritian domain provider but to no avail in regards to resetting our FTP Admin password.

 

Warm Regards,


Adediran Kenny
(IT & Marketing)
Mourouk Ebony Hotel

1 REPLY 1
Community Manager
Community Manager

Re: LeRecif GuestHouse Admin issue

Hi @lerecifmourouk. Thanks for being part of GoDaddy Community! It sounds like you want to update your website or access it via FTP. Currently, the domain lerecifhotel.com is pointed toward Websitewelcome.com nameservers. This suggests the hosting is through Hostgator. You will need to contact your web hosting provider if you want to regain access via FTP. GoDaddy is the registrar of the domain name only. I hope that helps. 

 

Please keep in mind that this is a community forum rather than a support form. Users here do not have access to internal GoDaddy systems and generally aren't able to assist with account specific issues.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.