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refund order - bought a domain - wrong card charged

A little while ago I bought a domain and I thought it was $ 1, but I was surprised that it was deducted $ 14 The card you bought is not mine, please help me

 

when i refund how to take time to back my money to the card ??

1 REPLY 1
T-3D
Former Employee

Greetings @ahmednawas8 ,

 

Wow, that sounds like an unintended surprise. Perhaps the discount was not applicable to the purchase or was not properly applied. In the future if you're ever in in doubt, you can always place an order via Support.

 

No worries, in many cases you can get account credit or a refund directly to the payment method used. As for this specific bill, we can only be general, as we cannot access your billing history. Our refund policy and contact info is here: https://www.godaddy.com/help/refund-policy-and-requesting-a-refund-8849

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support