Whenever I attempt to access https://dcc.godaddy.com/manage/dns I always get redirected to https://dcc.godaddy.com/domains/. If I click DNS, Manage Zones, I get directed to https://dcc.godaddy.com/domains/.
This happens however I try to get to the DNS settings for any of my domains on my personal account. On my business' account, and on my organization's account it works correctly.
Thanks for posting in our forums. There was an issue yesterday, that affected customers being able to access their domain settings, which might have been the reason you were experiencing issues. That issue has now been resolved. If you're still experiencing issues, please give our support team a call so they can look further into it.
Thanks for getting back to me. The issue has unfortunately not been resolved, and has actually been ongoing for about five months. I have been in contact with your telephonic support, which directed me to your email support. They asked me to try a bunch of things that I'd already put in the email that I tried, but I retried them anyway and let them know that it had not been resolved.
Then I never heard from them again.
I used a different domain on a different account (my business' account) to meet my needs at the time, and forgot about the lack of service I'd received until now when I needed to make another DNS change on my personal domain, only to find that the problem was never resolved.
I've emailed support back, but as of yet, no response, so I turned to this forum.
I have been having the same trouble. I feel like I am going in circles trying to find name server information that used to be there and easily accessible.
Plus I (suspiciously) keep getting re-routed to the "buy more hosting packages advertisements," when I know I don't need a different package...
I just want my cpanel to be the familiar one.
I keep getting asked to sign in again instead of having the page load.
I am too tired at the moment to call. I will try again in the morning and see if it has resolved... if not...