• GoDaddy Community
  • Managing Domains

    • Managing Domains

    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    SupeRed237
    New
    ‎08-27-2018 12:24 PM
    ‎08-27-2018 12:24 PM

    Can't add DNS Record

    Hello! I have a problem with DNS binding to my somedomain.ru domain. I enter the following: Type: CNAME, Host: www, Points to: someapp.herokuapp.com. Here that write in the answer:
    An unexpected error occurred. If this issue continues, contact support.

    Help please

    Product:
    0 Kudos
    Reply
    1 REPLY 1
    Lisi
    Moderator
    Moderator
    ‎08-29-2018 08:42 AM
    ‎08-29-2018 08:42 AM

    Hi @SupeRed237,

     

    Thanks for posting. Unfortunately, this appears to be account specific and wouldn't be something other Community members can assist with. You will need to contact live support to look into this.

     

    Lisi - GoDaddy | Community Moderator | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
    Reply

    You may also like...