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gbellnz
Getting Started

Can't change .es and .it domain information?

Hi all,

 

I have a Spanish domain (.es) and an Italian domain (.it) and I'm unable to change the contact information on either of them.

 

I need to change the email addresses attached to both of them, but when I do that and click save I just get the following message in red...

 

"Changes to the registrant's contact are not allowed for the selected domain extension."
 
Any thoughts?
1 REPLY 1
jpablo
Helper VI

@gbellnz 

For .es domains, check out: https://www.godaddy.com/help/about-es-domains-5533

There it says:

 

Account change requirements

When you move a .es domain name, the registrant's first name, last name, and company name cannot be changed.

Contact Updates Requirements

To change the registrant or admin information on your .es domain name, please contact our support department. All other contact information can be changed through the Domain Manager in your GoDaddy account.

 

For .it domains, check: https://www.godaddy.com/help/about-it-domains-5358#3

There it says:

Contact updates requirements

To change the registrant and admin information on your .it domain name, please contact our support department. All other contact information can be changed through the Domain Manager in your GoDaddy account.

 

So basically it's a domain extension restriction. You should contact GoDaddy support in order to change the details.

 

Hope it helps!

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