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    mslentz
    Getting Started
    ‎07-14-2020 08:08 AM
    ‎07-14-2020 08:08 AM

    DNS Zone error when trying to add an Addon Domain

    I want to add "write-tech.com" as an Add-On domain to my account. Every time I try, I receive this error: 
    (XID bjm837) A DNS entry for “write-tech.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.

    However, the write-tech.com domain does not exist in my domain list, addon domain list, or aliases. In fact, the only place it exists is in DNS Zones, but there is no option to delete. 

    How do I fix this? 

    Thank you!

    Michelle

    (As a note, the write-tech.com domain was purchased through and has always lived at GoDaddy, not another provider.) 

    Reply
    1 REPLY 1
    PL281
    Super User 2020
    Super User 2020
    ‎07-14-2020 10:14 AM
    ‎07-14-2020 10:14 AM

    @mslentz 

     

    Have you added this domain to any other server / package with GoDaddy before??

    I am a GoDaddy End User - Just Like You
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