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Bmiller1
New

Domain transfer--When I try to publish the site I still get the message to change the A RECORD?

I have a domain from another company. I have gone on the other site and verified that it is unlocked and verified all of the info. When I try to publish the site I still get the message to change the A RECORD. please inform me what I need to change in the DSN Server to be able to publish my website. I have people waiting to order products from me.

 

Thank you,

Brandon

1 ACCEPTED SOLUTION
TLH
Moderator
Moderator

Hi @Bmiller1.,

 

Welcome to the Community!

 

It sounds like you are hosting your website at GoDaddy while the domain is at another registrar. The IP address to be used as the A record can be found in your hosting dashboard. If you want to direct the domain by updating the nameservers completely, please contact our support team to get the correct information to place on the domain. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post

1 REPLY 1
TLH
Moderator
Moderator

Hi @Bmiller1.,

 

Welcome to the Community!

 

It sounds like you are hosting your website at GoDaddy while the domain is at another registrar. The IP address to be used as the A record can be found in your hosting dashboard. If you want to direct the domain by updating the nameservers completely, please contact our support team to get the correct information to place on the domain. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at godaddy.com/help/contact-us

View solution in original post