Moved domains can I still access old emails!?

[jakelavelle]

Hi Guys,

Our business moved domains about a year ago due to frequent downtime on GoDaddy email servers and us losing business due to that. 

Now we are in a terrible situation and need access to all our old emails, we have around 2-3 years worth of emails from our Go Daddy accounts and it is imperative we get them. All we need to do is access the emails and then download them. Will GoDaddy have deleted them after we moved domains? I used to be able to access them but I believe that was whilst our email plan was still being paid for, which it is now not

Any help would be much appreciated

Thanks,

Jake

[MrVapor]

Hey there @jakelavelle,

Thanks for participating in the community!

Unfortunately, those emails are most likely purged for GoDaddy's servers if the service has been cancelled more than 30 days. That being said, though, I have seen minor miracles happen. I would give customer support a call and ask if they can check for you. Just be prepared for the disappointing news if they can't find anything.