Hi @OwstinCHEN. Thanks for posting. Sorry to hear you're having trouble. The route forward for you would depend on where the domain is now and whether or not the WHOIS information for the domain changed.
If you're not sure which situation applies to you, please reach out to our customer care team so they can help you understand what's happened. I hope you're able to get this sorted out!
Thanks to @JesseW . Change Team had reply email; But It said
We see you recently submitted a Change Update request. We’re sorry, but we can only make this change after verifying the consent of the registrant – and unfortunately, the registrant’s consent was not provided in this case.
But, He stole my account and did the operation, I have owned these domains for five years, renewing every year and keeping renewal orders!
I don't know what can i do? Please Help me!
@OwstinCHEN. Based on what they said, it sounds like the other party has been listed as the original registrant. In other words, based on how domain registrations work, they are the owner of the domain registration. If you paid them for the domain but they did not provide you with the registration, then that's an issue you'd need to resolve with them or through your local court system.
Alternatively, you can double check the WHOIS information that is listed for the domain. When you file a change request, the information you submit need to be the same as what is listed on the domain's WHOIS information, or you will get a similar response.