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Subdomain creation issue

Hello there, well my problem is that I want to create a subdomain but instead by default GoDaddy is creating a sub-folder URL.

Say I want to use but instead it only lets me use you can see that by going to each direction and confirming that it doesn't let me use the subdomain but it works using the subfolder. 

I don't recall this process being so tedious back then. What can I do?


Re: Subdomain creation issue

Greetings @Ritsu ,


Well, the official process is detailed here:

If you find that doesn't work as planned, I suggest contacting 24/7 Support for a look at the specifics of your account and configuration.

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at