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Subdomain creation issue

Hello there, well my problem is that I want to create a subdomain but instead by default GoDaddy is creating a sub-folder URL.

Say I want to use www.mpca.vivaextra.com but instead it only lets me use www.vivaextra.com/mpca you can see that by going to each direction and confirming that it doesn't let me use the subdomain but it works using the subfolder. 

I don't recall this process being so tedious back then. What can I do?

1 REPLY 1
Moderator
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Re: Subdomain creation issue

Greetings @Ritsu ,

 

Well, the official process is detailed here:

https://www.godaddy.com/help/create-a-subdomain-4080

If you find that doesn't work as planned, I suggest contacting 24/7 Support for a look at the specifics of your account and configuration.


I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support