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Unable to forward and mask my domain to my Etsy shop

I followed the step by step guide here - https://www.godaddy.com/help/manually-forwarding-or-masking-your-domain-or-subdomain-422

 

But when I go to my domain heaveninphotos.com i get a broken file icon with a message underneath saying "www.etsy.com refused to connect.". Is there something else I need to do? Or am I missing something?

 

 

etsy.jpg

1 ACCEPTED SOLUTION

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Super User II Super User II
Super User II
Solution

Re: Unable to forward and mask my domain to my Etsy shop

Masking is an outdated method which can cause problems with modern web standards, some services actively block it's use.  While regular forwarding (without masking) is a redirect which should work for most services.

 

If you add the Domain under the Pattern Dashboard of your Etsy account you can properly associate the domain with your store using a couple DNS records. (note: you'll need to remove the forwarding before editing these records)

https://help.etsy.com/hc/en-us/articles/360000336367

View solution in original post

2 REPLIES 2
Highlighted
Super User II Super User II
Super User II
Solution

Re: Unable to forward and mask my domain to my Etsy shop

Masking is an outdated method which can cause problems with modern web standards, some services actively block it's use.  While regular forwarding (without masking) is a redirect which should work for most services.

 

If you add the Domain under the Pattern Dashboard of your Etsy account you can properly associate the domain with your store using a couple DNS records. (note: you'll need to remove the forwarding before editing these records)

https://help.etsy.com/hc/en-us/articles/360000336367

View solution in original post

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Re: Unable to forward and mask my domain to my Etsy shop

Perfect. Thank you.