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sameh1
New

I Lost My Email & All Data Transferring From Old Service Provider

hi I Lost My Email & All Data Transferring From Old Service Provider 

When Changed my mx records oll emails Disappeared

2 REPLIES 2
Heather
Employee

Hello there @sameh1,

 

Welcome to our community! Email data doesn't transfer from one provider to another. If you still have your previous email service, all you need do is change your MX records back to what they were, wait for the settings to take affect and then download all your data. You can then change your MX records back to ours.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support
Heather
Employee

Hello there @sameh1,

 

Welcome to our community! Email data doesn't transfer from one provider to another. If you still have your previous email service, all you need do is change your MX records back to what they were, wait for the settings to take affect and then download all your data. You can then change your MX records back to ours.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support