Hello Team,
We are not able to received any emails coming from this email domain, boraq-porsche.com.qa, we've checked if they are block from spamhaus, but it shows that they are not block listed.
Kindly provide assistance so that we can received email from them.
Our email domain is sowqatar.com
Thank you.
Hi @sowqatar,
Welcome to the Community!
Your best option is to list this URL as a "preferred sender" on the email plan. Using the Classic View on your Workspace Email online:
Hello Team,
Should i do this in all the user accounts of our email?
Thank you.
please see error message
Session 771702; child 0001
Parsing message <xxxxxxxxxxxxxxxxxxxxxxxx\pd35001378094.msg>
* From: gamaro.derek@boraq-porsche.com.qa
* To: admin@sowqatar.com
* Subject: test mail
* Size (bytes): 29439
* Message-ID: <!&!AAAAAAAAAAAYAAAAAAAAABg8x20k3r5KqlMw5VIXNnjCgAAAEAAAAEkduw7ne4RHq3cvNi57SmEBAAAAAA==@boraq-porsch...>
Resolving MX record for sowqatar.com (DNS Server: 82.148.111.11)...
* P=000 S=001 D=sowqatar.com TTL=(20) MX=[smtp.asia.secureserver.net]
* P=010 S=000 D=sowqatar.com TTL=(20) MX=[mailstore1.asia.secureserver.net]
Attempting SMTP connection to smtp.asia.secureserver.net
Resolving A record for smtp.asia.secureserver.net (DNS Server: 82.148.111.11)...
* D=smtp.asia.secureserver.net TTL=(6) A=[182.50.144.66]
Attempting SMTP connection to 182.50.144.66:25
Waiting for socket connection...
* Connection established 176.202.241.182:56628 --> 182.50.144.66:25
Waiting for protocol to start...
<-- 421 sg2plibsmtp01-3.prod.sin2.secureserver.net CMGW Temporarily rejected. Reverse DNS for 176.202.241.182 failed. IB108 <http://x.co/srbounce>
--> QUIT
Attempting SMTP connection to mailstore1.asia.secureserver.net
Resolving A record for mailstore1.asia.secureserver.net (DNS Server: 82.148.111.11)...
* D=mailstore1.asia.secureserver.net TTL=(58) A=[182.50.144.67]
Attempting SMTP connection to 182.50.144.67:25
Waiting for socket connection...
* Connection established 176.202.241.182:56630 --> 182.50.144.67:25
Waiting for protocol to start...
<-- 421 sg2plibsmtp01-2.prod.sin2.secureserver.net CMGW Temporarily rejected. Reverse DNS for 176.202.241.182 failed. IB108 <http://x.co/srbounce>
--> QUIT
Socket connection closed by the other side (how rude!)
* This message is 62 minutes old; it has 0 minutes left in this queue
Remote queue lifetime exceeded; message placed in retry queue