The number 1 in front of the number - won't ring unless the 1 is dropped.

[Bearman]

When I signed up I was assigned a 1-833 number. It rang through on my old phone ok, switched phones and reinstalled the app and now it won't ring unless the 1 is dropped. ??

[rd · Accepted solution]

Depending on your service the +1 is epithet needed or not needed, it could also be due to your individual phone, plan, area code or carrier settings @Bearman. I can't really say why you are all of a sudden having this issue? Has anything else changed? Are you using Android or IOS?

[rd · Accepted solution]

Depending on your service the +1 is epithet needed or not needed, it could also be due to your individual phone, plan, area code or carrier settings @Bearman. I can't really say why you are all of a sudden having this issue? Has anything else changed? Are you using Android or IOS?

[Bearman · Accepted solution]

thanks rd, it rang through the next day when I called with the 1 and without from my phone phone.