My Smartline iPhone app shows the red notification badge when I receive a next text message (as it should). However, after all text messages are read, the badge remains there. The only way to get it to go away it to delete the text messages. There are many occasions that I do not want to delete the texts.
How can I fix this to reliably only show the notification badge when there are unread text messages?
Thanks for reaching out!
We've noticed this annoying problem too! We're on it and have a fix for it. It should be released in our next update. So keep an eye out for it.
I have the same issue and someone from technical support is blaming my iphone for the issue. Has this problem been fixed or how do I fix the issue?