WordPress automatic backup plan

[helpme7]

i bought 3 automatic backup plan of 5 gb for my 3 site today. but its not working.

i got an email from godaddy few hours ago

INFO: Starting backup for mysite.com

WARNING: Backup for database failed (multi calls). Please contact support.

INFO: Number of database(s) backed up: 2 ( *incomplete dump )

INFO: Backup completed for mysite.com

.

please help as soon as possible. customer care unable to help me

[p3root]

@helpme7,

Only GoDaddy product team should look into this!, please try calling them...

https://www.godaddy.com/contact-us.aspx

Thank you

Regards,

Praveen Thomas