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    helpme7
    New
    ‎03-27-2018 11:26 AM
    ‎03-27-2018 11:26 AM

    WordPress automatic backup plan

    i bought 3 automatic backup plan of 5 gb for my 3 site today. but its not working.

    i got an email from godaddy few hours ago

    INFO: Starting backup for mysite.com

    WARNING: Backup for database failed (multi calls). Please contact support.

    INFO: Number of database(s) backed up: 2 ( *incomplete dump )

    INFO: Backup completed for mysite.com

    .

    please help as soon as possible. customer care unable to help me

    Product:
    0 Likes
    1 REPLY 1
    p3root
    Helper V
    Helper V
    ‎03-29-2018 06:03 PM
    ‎03-29-2018 06:03 PM

    @helpme7,

     

    Only GoDaddy product team should look into this!, please try calling them...

    https://www.godaddy.com/contact-us.aspx

     

    Thank you

     

    Regards,

     

    Praveen Thomas

    GoDaddy 24/7 Support www.x.co/247support
    ----->NEXIA