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Cannot access cpanel - can login to Wordpress

Hello GoDaddy Comm,


For the past 4 days now i've been unable to access my cPanel. The website is online, and i can login to my Wordpress dashboard, but just can't access cPanel. Before now i go a different error message i didn't take note of but, now I'm getting this below;


Screen Shot 2018-08-20 at 8.59.17 AM.png


Any assistance would be appreciated.


Thanks and regards,



EDIT: this was the previous error i was receiving:


Screen Shot 2018-08-20 at 4.26.48 PM.png