GoDaddy Help

Statement of Support – GoDaddy Auctions

Please review the full Statement of Support to learn more about available support for additional products and services.


  • Email support for domains sold or purchased at auction
  • Listing a domain for sale
  • Explaining the commission structure
  • Listing Premium Domains
  • Expired Auctions and fees
  • Closeout Domains
  • Offer/Counter offer
  • Auction Navigation
  • Explaining GoDaddy Auction listing types
  • Auction Memberships
  • Backorder Questions
  • Bidder Verification
  • Assistance in delivering a domain
  • Home Page and Category Page Feature Listings
  • Receiving payments for Domains
  • Paying for Premium and Auction domains
  • Explaining Proxy Bids
  • Explaining how to edit a Listing
  • Transferring domains related to an Aftermarket sale
  • Explaining Payee requirements

Not Supported:

  • Marketing strategies for selling domain names beyond the usage of featured listing service
  • Transferring domains not purchased in the Aftermarket
  • 3rd party domain listings, ie: Sedo, Flippa, etc.
  • GoDaddy Account Verification
  • Domain renewals not related to auctions
  • Domain Contact Information Requests

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