GoDaddy Help

Connect my GoDaddy Smart Terminal to a Wi-Fi connection

Connect your GoDaddy smart terminal to a secure Wi-Fi connection to start processing transactions. When you turn on your device for the first time, you’ll automatically be prompted to connect to Wi-Fi.

You can connect to a Wi-Fi network via a wireless or wired (Ethernet) connection. If you need to adjust or switch your Wi-Fi connection, you can do so from your Smart Terminal home screen.

Note:
  • The GoDaddy Smart Terminal Flex supports wireless Wi-Fi connection only.
  • We recommend connecting to a Wi-Fi network that’s password protected (like WPA, WPA2 or WPA2 PSK) in order to process payments safely. It’s possible to connect your device to a cellular hotspot with your Android or iOS smartphone if you need to. However, this type of connection can cause latency issues and may not be completely secure.
  1. Tap Settings on the second page of the Smart Terminal home screen.
  2. Tap Network Settings, and then tap Wi-Fi (under Preferences).
  3. A list of available networks will appear. Tap the Wi-Fi network you’d like to connect to.
  4. Enter the Wi-Fi password and tap Connect.

Smart Terminals must remain on the charging dock or accessory hub to support a wired Ethernet connection, so we recommend also setting up a wireless Wi-Fi network connection as a backup. That way, you won’t lose Wi-Fi connectivity if you remove your device from the dock.

  1. Connect the Smart Terminal to the charging dock (Duo) or accessory hub (Pro).
  2. Connect the charging dock or accessory hub to a power source.
  3. Connect one end of an Ethernet cable into your router or router access point and connect the other end into the Smart Terminal charging dock (Duo) or accessory hub (Pro).
    • Smart Terminal Pro: The Smart Terminal Pro display, stand and accessory hub must remain connected to support an Ethernet connection.
    • Smart Terminal Duo: The Smart Terminal must remain in the charging dock to support an Ethernet connection.
  4. Tap Settings on the second page of the smart terminal home screen, then tap Network Settings.
  5. Verify that Ethernet Connected appears at the bottom of the Connection section. You’re ready to go!
  6. To adjust any of the Ethernet settings, tap Ethernet (under Preferences). You can enable or disable Ethernet and adjust the Connection Type (DHCP or Static IP) and related settings.

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