GoDaddy Poynt Smart Terminal Help

Create an order on a GoDaddy smart terminal

Once you’ve set up your GoDaddy smart terminal and added products to your store catalog, you’re ready to start creating and processing orders. Orders are created in the Register app and customers have multiple ways that they can pay.

Note: You won’t be able to create orders in the Register app until you create and assign a product catalog to your smart terminal.

  1. If you haven’t already, create a product catalog for your smart terminal and add products to it.
  2. From your smart terminal home screen, tap Register.
  3. Tap an item displayed in the catalog to add it to the order.
    • To adjust the most recent item, tap Edit icon Edit next to the item. Adjust the item Quantity, Tax, Discounts and Fees, or add a customized Note. Select Confirm.
    • To delete the most recent item, tap Delete icon Delete next to the item.
  4. Tap More to customize or add other features to the order:
    • Tax On/Off: Add or remove the tax from the order.
    • Custom item: Add an item with a customized amount.
    • Save order: Save and exit the current order. You can process other orders before resuming the saved order. This is useful for running tabs or picking up where you left off with an unfinished order.
      • To resume a saved order, from the home screen, tap Orders and select the order from the list in the Open tab.
    • Disc: Add a preset or custom discount.
    • Fees: Add any extra fees.
    • Notes: Add any notes to your order, e.g., extra cheese.
    • Open Drawer: Opens your register accessory if applicable. 
    • Scan Barcode: Scan an item barcode using the smart terminal’s built-in camera.
    • Add Name: Add the customer’s name to the order. The name will be included on the receipt. You will also be able to see the name when resuming a saved order.
  5. Tap Order Details to edit or review the full order.
    • This screen displays all items that are included in the order. Customize the order with a Note or Customer name, adjust the individual item quantity and details, and add or remove taxes, discounts or fees at the item or order level.
  6. Tap Cash or Charge to complete the transaction with the customer's desired form of payment.

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