Process a pickup order or invoice on a Smart Terminal
When an In-Store Pickup invoice or online pickup order is created, use the GoDaddy Smart Terminal to process the order, process payment, and complete the order when it’s been delivered.
An alert will appear on the smart terminal whenever a new pickup order is placed. (To adjust this alert, open the Orders app, then tap 
Orders, and then 
Settings. Switch the toggle to turn online order notification or sound on/off.)
Note:
- For online orders, you’ll need to set up the local delivery or local pickup shipping methods in your Websites + Marketing store, or the local pickup method in your Managed Ecommerce for WordPress online store if you’d like to offer these options to customers.
- For invoices, the in-store fulfillment option is available only with the Invoicing and Pay Links Plus or Point of Sale Plus plan.
Step 1: Locate and prepare an order for pickup
Use the Orders app in your Smart Terminal to find new pickup orders and invoices and let your customer know when their order is ready.
- From the Smart Terminal home menu, tap Orders.
- Tap the Status dropdown and check the box next to Open. Tap Apply.
- Tap the Types dropdown and check the box next to Pickup. Tap Apply.
- A list of all open pickup orders and invoices will appear, with the pickup time displayed (if applicable). Tap an order to open the order details.
- Prepare the order for your customer, then select Mark Ready. This will automatically notify your customer that their order is ready to pick up.
Step 2: Complete a pickup order
When your customer picks up their order, process their payment and release the order.
- From the Smart Terminal home menu, tap Orders.
- Tap the Status dropdown and check the box next to Ready. Tap Apply.
- Tap the Types dropdown and check the box next to Pickup. Tap Apply.
- A list of all ready pickup orders and invoices will appear. Tap an order to open the order details.
- If the order is Unpaid, process the customer’s payment. (If the order is Paid, skip this step.)
- Tap Charge.
- Tap the payment method field in the upper-right corner and select the customer’s payment method (Credit, Cash, Manual Entry, etc.).
- Follow the onscreen prompts to process the customer’s payment.
- On the customer-facing screen, the customer can select their preferred receipt method (No Receipt, Paper Receipt, Email or Text).
- Tap Mark Picked Up to complete the pickup order.
More info
- Learn how to process a local delivery order.
- What to do if orders aren't appearing on the Smart Terminal.