Delete multiple email messages in Outlook
Delete messages you don't want by removing them one at a time or selecting multiple messages. You can also empty the contents of a folder or delete the entire folder.
Select the appropriate tab based on the email platform you’re using.
Before continuing, sign in to Outlook on the web using your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
Delete multiple messages at once
- On the leftmost side, select the folder that you want to delete messages from.
- Select the check mark for each message that you want to delete.
- Select Delete.
The messages will be deleted and added to the Deleted Items folder.
Delete all messages from a folder
- On the leftmost side, select the folder name.
- Select the check mark at the top of the message preview section.
- Select Empty Folder.
- To confirm that you want to delete the messages, select OK.
You can also empty folders by right-clicking the folder name in the folder pane and selecting Empty Folder. The folder will be emptied and moved to the Deleted Items folder.
Delete an entire folder
- Right-click the folder that you want to delete, and then select Delete folder.
- To confirm that you want to delete the folder and its contents, select OK.
The entire folder and its contents will be moved to the Deleted Items folder.
Delete items from the Deleted Items folder
When you delete messages, they are sent to the Deleted Items folder. When you delete an entire folder, it is moved to Deleted Items as a subfolder.
- To delete a message:
- Select the check mark for each message that you want to delete.
- Select Delete.
- To confirm that you want to permanently delete the message, select OK.
- To delete a folder:
- Right-click the folder that you want to delete, and then select Delete folder.
- To confirm that you want to permanently delete the folder and its contents, select OK.
After you have deleted the messages from Deleted Items, you have 14 days to recover them before they are gone permanently. If you delete an entire folder, the folder itself is not restorable, only its contents.
Before continuing, open Outlook on your Windows PC.
Delete multiple messages at once
- On the leftmost side, select the folder that you want to delete messages from.
- Select the first message, press and hold the Ctrl key, and then select each message that you want to delete.
- Select Delete.
The messages will be deleted and added to the Deleted Items folder.
Delete all message from a folder
- On the leftmost side, right-click the folder that you want to empty.
- Select Delete All.
- To confirm that you want to delete the messages, select Yes.
The folder will be emptied and moved to the Deleted Items folder.
Delete an entire folder
- Right-click the folder that you want to delete, and then select Delete Folder.
- To confirm that you want to delete the folder, select Yes.
The entire folder and its contents will be moved to the Deleted Items folder.
Delete items from the Deleted Items folder
When you delete messages, they are sent to the Deleted Items folder. When you delete an entire folder, it is moved to Deleted Items as a subfolder.
- To delete a message:
- Select the first message, press and hold the Ctrl key, and then select each message that you want to delete.
- Select Delete.
- To confirm that you want to permanently delete the message, select Yes.
- To delete a folder:
- Right-click the folder that you want to delete, and then select Delete folder.
- To confirm that you want to permanently delete the folder and its contents, select Yes.
After you have deleted the messages from Deleted Items, you have 14 days to recover them before they are gone permanently. If you delete an entire folder, the folder itself is not restorable, only its contents.
Before continuing, open Outlook on your Mac.
Delete multiple messages at once
- On the leftmost side, select the folder that you want to delete messages from.
- Select the first message, press and hold the Cmd key, and then select each message that you want to delete.
- Select Delete.
The messages will be deleted and added to the Deleted Items folder.
Delete all messages from a folder
- On the leftmost side, right-click the folder that you want to empty.
- Select Empty Folder or Delete All (you'll see a different option based on the type of folder).
The folder will be emptied and moved to the Deleted Items folder.
Delete an entire folder
- Right-click the folder that you want to delete, and then select Delete Folder.
The entire folder and its contents will be moved to the Deleted Items folder.
Delete items from the Deleted Items folder
When you delete messages, they are sent to the Deleted Items folder. When you delete an entire folder, it is moved to Deleted Items as a subfolder.
- To delete a message:
- Select the first message, press and hold the Cmd key, and then select each message that you want to delete.
- Select Delete.
- To delete a folder:
- Right-click the folder that you want to delete, and then select Delete folder.
- To confirm that you want to delete the folder and its contents, select Yes.
After you have deleted the messages from Deleted Items, you have 14 days to recover them before they are gone permanently. If you delete an entire folder, the folder itself is not restorable, only its contents.
Related steps
- To access Outlook on the web, sign in to your Microsoft 365 account.
- Restore a deleted message in Outlook