Remove your WordPress site from Patchstack to enable Vulnerability Protection

If you're an existing Patchstack customer, you'll need to remove your WordPress site from Patchstack before you can activate Vulnerability Protection in your Managed Hosting for WordPress Security dashboard.

Warning: Removing your site from Patchstack will cancel any active Patchstack subscription and delete associated site data. This action cannot be undone.

Why Is This Required?

Patchstack also powers Vulnerability Protection and can only be linked to one account at a time. Removing Patchstack from an existing account allows GoDaddy to register and manage it on your behalf, giving you the same powerful protection, fully integrated into your site.

Step 1: Remove Your Site from Patchstack

Sign in to your Patchstack account at app.patchstack.com.
On the left, select Sites.
Locate the WordPress site you want to enable protection for in Managed Hosting for WordPress.
Select the site to open its settings.
Scroll down to find the Remove Site or Delete Site option.
Confirm the removal when prompted.

Your site will be disconnected from Patchstack immediately.

Note: You can find the instructions for removing a site on Patchstack.com.

Step 2: Cancel Your Patchstack Subscription (If Applicable)

If you have an active paid Patchstack subscription and no longer need it after switching to Vulnerability Protection, you can cancel it to avoid being charged further.

In your Patchstack account, go to Account Settings.
While on the Account tab, on the right, in the Terminate account section, select Terminate.
Follow the on-screen confirmation steps.

Warning: Patchstack may set a termination date 30 days in the future. Until that date, your account remains active but no new charges will be applied. All site data is deleted at the end of the termination period.

Note: You can find the instructions for canceling your subscription on Patchstack.com.

Step 3: Enable Vulnerability Protection in Managed Hosting for WordPress

Once your site has been removed from Patchstack:

Go to your GoDaddy product page.
In your My Products page, select the website you want to enable Vulnerability Protection on.
Select the Security tab, and next to Security Scan, select Show Details.
Select the Protection tab.
Select Upgrade Now or toggle on Vulnerability Protection.
Complete the checkout process to activate your plan.

Your site will be automatically registered with Patchstack through GoDaddy, and protection will be activated within minutes.

Frequently Asked Questions

Will I lose any security coverage during the transition? There may be a brief window between removing your site from Patchstack and activating Vulnerability Protection. We recommend completing both steps as quickly as possible to minimize any gap.

Will my vulnerability scan history be carried over? No. Scan history and data from your previous Patchstack account will not be transferred. Your new managed protection will begin building a fresh history from the moment it is activated.

What if I manage multiple sites on Patchstack? You will need to remove each site individually from your Patchstack account before enabling Vulnerability Protection for that site. Only site managed under GoDaddy Managed Hosting for WordPress need to be removed from Patchstack.

I removed my site from Patchstack, but I still see an error. What should I do? It may take a few minutes for the change to reflect. Try refreshing the Security Scan page. If the issue persists, our GoDaddy Guides are here to help.

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