Applies to: Microsoft 365 from GoDaddy

Microsoft 365 from GoDaddy Help

Add my Microsoft 365 email to Apple Mail on iPhone or iPad


Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 email to the Apple Mail app on your iPhone or iPad. Then you can send, receive and organize emails.

Required: If you're in an unfamiliar location and have Stolen Device Protection turned on, you might see a message about a security delay. To continue with adding your email account, either go to a familiar location and turn off the protection, or wait an hour. Find out how to turn Stolen Device Protection on or off from Apple.com. Be sure to turn it back on after you're finished.
  1. Open settings gear settings menu Settings.
  2. Tap Apps, and then Mail.
    The Apps page with the Mail app highlighted.
  3. Tap Mail Accounts.
    The Mail Accounts button highlighted.
  4. Tap Add Account.
    The Add Account button highlighted.
  5. Tap Microsoft Exchange.
    Microsoft Exchange highlighted on the list of account types.
  6. Enter your Microsoft 365 email address, and then select Next.
    An example email address entered with the Next button highlighted.
  7. To confirm you want to use your account, tap Sign In. You’ll see a message saying that Settings wants to use microsoftonline.com to sign in.
  8. Tap Continue. The GoDaddy sign-in page will open.
  9. If you see a prompt that says your email is used with more than one account with Microsoft, select Work or school account (not Personal account).
  10. Enter your email password, and then tap Sign In. If the Sign In button is grayed out, in the upper-right corner, tap the The refresh icon in the SSO for Microsoft 365. refresh icon to reload the page. An example email address entered in the sign-in page.
  11. If you're signing in from a new device or location, you'll see a prompt to Verify it's you and confirm your identity through a one-time code.
    The Verify it's you with the three options for a one-time code.
  12. If you're asked to trust your domain, tap Continue.
    The prompt asking if you trust your domain from Microsoft.
  13. If you see a message that says, "This browser is a bit unusual," you might need to turn off iCloud Private Relay. Find out how to turn off Private Relay from Apple.
  14. If it's your first time signing in and multi-factor authentication (MFA) is enabled, you'll see a prompt to set up your authentication method. (If you have trouble following the on-screen instructions, trying setting up MFA using these steps instead.)
  15. If you already have MFA set up, verify your identity using your authentication method.
  16. You might get a request for permission to access your account. Tap Accept.
  17. Tap Save. Your Microsoft 365 account will be added to Apple Mail.

You can come back to the Mail Accounts page and update your settings here at any point.

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