Websites + Marketing Help

Connect an external domain to my Websites + Marketing or Version 7 site

From time to time, our hosting servers receive updates to help improve your site’s security and performance. If your domain is registered with a different company, we can’t always finish that process without your help. You’ll need to sign into the provider where your domain is registered and manually update your DNS settings — here’s how:

Note: If you haven’t already, be sure to update your Websites + Marketing settings with your external domain information.
  1. Open the provider’s website where your domain name is registered.
  2. Follow the provider’s instructions to where you can update your DNS (Domain Name System) records.
  3. Use the following values to update the A record's @ value and TTL, and the CNAME's www value and TTL:
    • Type: A @ value: TTL: 3600 (1 hour)
    • Type: CNAME www value: (Your domain name goes here without www in front. For example: TTL: 3600 (1 hour)
  4. Verify the values are correct and save or update.

After you’ve made changes to your DNS records, be patient. It can take anywhere from a few minutes up to 72 hours for the changes to go through and for your domain to begin redirecting to your GoDaddy site.

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