Applies to: Professional Email powered by Titan

Professional Email powered by Titan Help

Create email folders for Professional Email powered by Titan

Folders can help you keep your inbox and messages organized. You can create both folders and subfolders in webmail for Professional Email powered by Titan.

Select a tab based on whether you're on webmail on desktop or the mobile app.

Create a folder

  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. On the leftmost side, under the list of folders, select + Add folder.
    A section of the folder list in Titan Webmail with the Add a folder button highlighted.
  3. Enter a folder name, and then select the Enter key. The folder will be created and added to the bottom of your folder list.
    A section of the folder list in Titan Webmail with the field to enter a folder name highlighted.

To move messages to a folder, next to each message, select the checkbox, and then Move to folder. Select the folder where you want your messages moved.

The Move to folder button highlighted with a list of example folders shown.

Create a subfolder

  1. Sign in to webmail. Use your Professional Email powered by Titan address and password (your GoDaddy username and password won't work here).
  2. Hover over your desired primary folder, select The vertical three dot icon for More actions. More actions, and then Create a subfolder.
    The More actions menu open with the Create a subfolder button highlighted.
  3. Enter a name for the subfolder, and then select the Enter key. The subfolder will be created and nested under the original folder.
    The field to enter a subfolder name highlighted.

To move messages to a subfolder, next to each message, select the checkbox, and then Move to folder. Next to the main folder, select the The right-facing arrow used for expanding a folder menu. arrow, and then the subfolder where you want the messages moved.

The Move to folder button highlighted with a list of example folders and a subfolder shown.
Note: You can only create folders on the Titan mobile app. To create subfolders, follow the steps in the Webmail tab.

Create a folder

  1. Open the Titan app.
  2. In the upper-right corner, tap the The blue three line icon for the menu. menu or swipe left, and then tap Settings.
  3. Under FOLDERS, tap Add folder. The Add Folder window will open.
    An example of a list of folders with the Add folder button highlighted.
  4. Enter a folder name, and then tap Done. You'll see a confirmation that the folder was created, and the folder will open.

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