Search for a conversation
Use the search tool in your GoDaddy Conversations inbox to quickly find conversations you’ve had with customers.
Tips for a successful search:
- Search is applied to all your messages, whether they’re active, archived or marked as spam.
- When searching, use whole words, e.g. to find the name “Jennabelle”, type the full name, not just “Jenna”.
- Your search phrase should contain a minimum of 2 characters if you're searching on the mobile app and 4 characters if you’re using Conversations on the web.
- We exclude common words like “and”, “the” and “hi”, so searching these won’t return any results.
- You can search for contact names or keywords.
Note:
- The GoDaddy Conversations mobile app is not available with free Conversations plans.
- For now, GoDaddy Conversations is available in English-language markets.
- Sign in to your GoDaddy Conversations mobile app.
- In the lower-left corner, tap Conversations to see a list of all your unarchived conversations.
- In the search bar, type a keyword or search phrase. If the term exists in any of your message folders, the conversation will be returned and you can tap it to read the details.
- In a web browser, go to your GoDaddy product page.
-
If you have the standalone version of Conversations, scroll to Conversations Unified Inbox and select Web Inbox on the right.
OR
If you have a Websites + Marketing plan, scroll to Websites + Marketing and select Manage next to your site. In the menu on the left, select Conversations.
You'll see a list of all your unarchived conversations.
- Select Search to expand the search bar.
- Type in a keyword or search phrase. If the term exists in any of your message folders, the conversation will be returned and you can tap it to read the details.
