My connection or website is not secure

If visitors to your website see a warning message telling them that the connection or website is not secure, here's what may have happened and what you can do about it.

What does "not secure" mean?

Visitors to a website can get a "not secure" message if the website does not have an active SSL certificate. Without that certificate, any data that visitors send to the website, like email addresses or credit card numbers, will not be encrypted and could be accessed by others. The "not secure" message warns of this risk.

What should I do if visitors to my website are seeing this warning?

See Manually install an SSL certificate on my server, which includes links to specific directions for a variety of popular servers.