Regain access to my domain or my GoDaddy account

Regain access to your domain or account by submitting an Account Recovery request.

1. Go to the Account Recovery page.
2. Select the option that best fits your situation.
   
   • Email Access: You have lost access to the primary email address on your account.
   • Domain Access: You are listed as the Registrant on one or more domains, but do not have access to the account that contains the domain(s).
   • Verification Method / 2-Step Verification Issues: If you're trying to verify that you're the account owner, and you're stuck on the "Verify it's you" screen, continue with the steps to cancel a verification method.
3. Follow the prompts to complete a recovery request. We'll reach out to you directly after the request is submitted.
   
   Required: You'll need to upload a color copy of your government-issued photo identification to complete the Account Recovery process and ensure the security of the account. Specific details must be shown in your upload.

   • Must be a color copy
   • Complete name
   • Signature
   • Date of birth
   • Date of issue
   • Expiration date
   • The person pictured must be clearly identifiable
   • If a company is listed on your account, you'll need to provide business documentation for the company

   Articles of Incorporation and documents printed from internet websites will not be accepted.

Note: This process may be experiencing a large volume of requests. We're working diligently to respond as quickly as possible.

More info

• Reset my GoDaddy password
• Transfer my domain to another GoDaddy account