Workspace Email Help

Using a Mobile Phone with Your Email

You can always use Web-Based Email to send and receive email messages. But you also can view your email with an email client. To access your email on your mobile phone, add an account with the settings outlined below.

Internet Message Access Protocol (IMAP) lets you access email stored on a mail server from multiple computers and devices without transferring them between computers. Post Office Protocol (POP) lets you retrieve email from a remote server through your third-party email client.

BEFORE YOU START: To set up your device with your email, you need to know your POP or IMAP Email Server Settings and ports. To find them, got to the Email Setup Center and write down the information that displays under Email Server Settings.

To Use a Mobile Phone with Your Email

  1. Create an account with your mobile phone.
  2. Locate the account settings and set the following:
    Your full email address
    Your email account password
    Incoming Mail Server
    Your incoming POP or IMAP server.
    Outgoing Mail Server
    Your outgoing SMTP server.

    NOTE: To use our SMTP server, you must activate SMTP relay for your email address. For information on activating or checking your SMTP relays see Managing Your Email Account SMTP Relays.

    Incoming Server Port
    IMAP without SSL - 143
    IMAP with SSL - 993
    POP without SSL - 110
    POP with SSL - 995

For specific information on a particular mobile phone see the following help articles:

Setting up an IMAP or POP Email Address on Your BlackBerry Smartphone
Setting Up an IMAP or POP Address on Your iPhone
Enabling SSL on Your iPhone
Setting Up an IMAP or POP Address on Your Treo 600
Setting Up an IMAP or POP Address on Your Treo 650
Setting Up an IMAP or POP Address on Your T-Mobile G1
Android: Setting Up Workspace Email

You can also refer to the provider's help documentation:

BlackBerry® Smartphone

As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.

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