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Want to cancel website from years ago but forgot all login details.

Hello.

A few years ago, I made a website with godaddy. I completely forgot about it as I never used it, and I saw on my bank statement that I've been charged for this still.

Thing is I've forgotten pretty much everything to do with my old login and the site name itself, as I said I never went back to it. The only link I have to it is my bank account or paypal thats being charged.

Is there a way to still cancel that site and stop the charge?

Thanks.
1 ACCEPTED SOLUTION
Moderator

Hi @lakers93,

 

Thanks for posting. You can try retrieving your username and resetting your password to gain access to your account. If you cannot complete the two forms then you may have an outdated email address on file and you'll need to contact our billing department for assistance. Hope that helps!

 

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

1 REPLY 1
Moderator

Hi @lakers93,

 

Thanks for posting. You can try retrieving your username and resetting your password to gain access to your account. If you cannot complete the two forms then you may have an outdated email address on file and you'll need to contact our billing department for assistance. Hope that helps!

 

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post