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Website down - website erased.


I cant contact you through phone since there is no number for my country. i hope to have an answer here.

My website is down, I suppose because - I didnt renew it on time. Sincerely, I received few mails during holiday season but I even didnt check them out. My mistake but how is it possible to erase someones website just like that? 

It took a lot of patience and work to build up my website, I was doing everything on my own (and I am not professional website builder, just stay at home mum). Now everything is gone. Is there a chance to get it back somehow? It really would mean a lot to me...

Hoping to hear from you soon, and hopefully to resolve this issue...

Kind regards


Super User 2020

Hey there @Danijela16,


Thanks for contacting us here at the forums!


Unfortunately, no one here can assist with account related issues. If you need to make a payment, you will have to find a way to contact phone support, live chat, or see if you can pay for the renewal in your account to bring it current.


Good luck!

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