Godaddy domain purchase service

[stan3]

About 3 days ago, I paid $70 for godaddy domain purchase service (I understand this is the service cost / fee), I got a receipt to my email address, however I haven't heard from anyone from godaddy since then, I have already specified the domain name I intend to get using godaddy domain purchase service but its just a bit strange that no one has bothered contacting me or giving me any feedback or progress report so far, I don't even know if godaddy has bothered to get in touch with the actual domain owner. What's worse is that I can't even reach godaddy customer care either through email or chat. This is very poor customer relations from godaddy and I would appreciate if someone could please tell me how to reach godaddy and if someone from godaddy could at least give me some progress report. I paid $70, at least gogaddy should show some appreciation and improve their customer relations.

[rd]

Hey @stan3,

I have used the GoDaddy Domain Buy Service several times and I have actually never had the same experience. With one experience I didn't hear anything for more than a week then all of a sudden got contacted with a purchase price and was able to purchase the domain. In another instance I was contacted immediately and was in constant communication with a representative but did not manage to secure the domain after about a week of negotiation.

I would contact support but I can't really tell you what to expect as my experience has not been consistent. Come back and let us know how it all turns out @stan3 Sorry that I couldn't help more.

[stan3]

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@rd wrote:

Hey @stan3,

I have used the GoDaddy Domain Buy Service several times and I have actually never had the same experience. With one experience I didn't hear anything for more than a week then all of a sudden got contacted with a purchase price and was able to purchase the domain. In another instance I was contacted immediately and was in constant communication with a representative but did not manage to secure the domain after about a week of negotiation.

I would contact support but I can't really tell you what to expect as my experience has not been consistent. Come back and let us know how it all turns out @stan3 Sorry that I couldn't help more.

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Thanks for your response, how do I reach contact? can you help me with godaddy's support email?

[rd]

I can try @stan3? @Heather has a solved solution referring to the Domain Buying Roadmap that has really great information in it. I'd start there and that should get you all set? Happy domaining!