language localization issue in basic and pro reseller storefront

[blue33]

We recently subscribed to basic and pro reseller, then we discovered an issue in the storefront when the customer change language to Arabic

language will remains in English and only the cookies warning will turn to Arabic

furthermore when you click on help after you chose the Arabic you will get error " Support:Error:NotFound:Title:Reseller "

The only page that have some Arabic words in it the Domains Bulk Registration page

while all other language is just working fine we tried to call support at 480 505 8877 and 480 505 8857 both of them couldn't help it seems they are more like sales support than a technical one also we checked different storefronts they all have same problem .

Any advice to rectify this problem or to properly report it to Godaddy technical team will be appreciated.

[JesseW]

Hi @blue33. Thanks for letting us know about this. I have passed this information to the Reseller team so it can be addressed. If I find out more, I will let you know. Thanks again!

[blue33]

Thanks for your fast response, it's almost been a week since i reported the problem. When should i expect a solution or explanation?. Please keep in mind that this problem is directly affecting our customers and our reputation.