I believe I used an early version of the website builder. It never prompted me for payment and never mentioned that I would have to pay. I thought cool! so I made a quick site. and it sat there for a year. So I checked last night and it was just GONE. poof bu-bye. I got nothing in my email or notifications letting me know that I would have to renew or start paying, just GONE.
It's my band. It's low priority. I can recreate it. But Geez guys. What a dumb experience. Hoping some PM in your department sees this and feels some sympathy 🙂
Additionally it seems that you dont even have the content!?!?!?!?! wow. what a business plan. you could have easily upsold your average user to "turn back on" their content. But poof-bu-bye. WOW. Honestly, I would love right now to just download the single index.html page I had so I can upload to AWS - but you kind of screwed me out of even that.
Off to AWS to recreate this now. So dumb. As an aside, I wouldn't pay for the Builder for something as simple as my band. But it was sure convenient for my dumb band. Easy enough at AWS but it's just a couple more steps. With godaddy it was simple with the builder, actually it was perfect for my band. But only as a freemium offering - no way i'd ever pay. turning it off without any heads up was a jerk move
I am a GoDaddy end user like you so I can't help with your files. But I can say that I have had issues with expired products before.
GoDaddy "groups" items together so you could have an expiration and renewal notice in the same email / or say a domain that is expiring and unless you scroll down you don't see the other items also expiring.
The Websites + Marketing are not just straight HTML pages from a "file manager" perspective so you wouldn't have been able to just download an index file and move it to AWS.
Just out of curiosity - I was unaware of any website builder at AWS - so are you just going to code an HTML page or use something else at AWS - just looking to compare apples to apples.
Once your issue is resolved,
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