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    HTTP ERROR 500

    Hello,

     

    I have a problem accessing my website for about 3 weeks now. Whenever I try to login to my admin account or just typing the url, I get this message: 

    This page isn’t working

    hiddengemstheblog.com is currently unable to handle this request.

    HTTP ERROR 500
     
    Since I can't login to my admin account, I can not check the pluggins (which I've been told might be the issue). Any insights on how I can sort this out?
     
    Thanks,
    Cristina
    1 REPLY 1
    Community Manager
    Community Manager

    Re: HTTP ERROR 500

    Hi @Atunitsirc. Welcome to GoDaddy Community! If you're not able to access your WordPress site but need to disable plugins, there are a few ways you can do that. This article goes into how you can do it via the site's database. Hope that helps. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.