cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
shahed
New

Domain renewal without privacy

Hello,

 

Is there anyone who can suggest me how to renew my domain without privacy. During buying the domain I also bought the privacy but now I updated my informations and also removed the privacy from my domain using the steps : https://sg.godaddy.com/help/cancel-private-registration-1625.

 

Now, my domain doesn't contain any privacy but sadly while renewing the domain I fail to remove the privacy option in the renewal page which shows "$25" including the privacy where the domain cost is "$15". I also tried to delete the privacy option but it restricts me to do so and the price remains the same as "$25".

Thanks in advance, Shahed

Screen Shot 2017-12-17 at 17.05.08.pngScreen Shot 2017-12-17 at 17.05.25.pngScreen Shot 2017-12-17 at 17.05.43.png

2 ACCEPTED SOLUTIONS
DocTony
Helper IV

If you contact support by phone, they can help you resolve this issue. 

View solution in original post

4 REPLIES 4
DocTony
Helper IV

If you contact support by phone, they can help you resolve this issue. 

View solution in original post

How to contact them? the chat is offline?

I need help to renew the domain without the privacy, the chat button is not avilable and there is no e-mail for the technical support.

Also I cannot make international calls cost me more than the renewal fees!!!!!

 

Waiting for the advise!!!