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Forced to renew .com for 2 years instead of 1???

Why am I getting charged double for a .com renewal? Being forced to pay for 2 years when the default profile is 1 year??? First time this has happened, have been with GD for many years. Anyone else have this happen?

3 REPLIES 3
Retired
Not applicable

Hi @kristytaylor,

 

You should speak with support for account specific issues. Please do come back and tell the forum members the explanation from support.

 

https://www.godaddy.com/contact-us.aspx

CG
Moderator
Moderator

Hey @kristytaylor,

 

Typically the auto-renewal is based on the amount of time last manually purchased. So if the domain in question was originally purchased for 2 years, then the same time is applied when auto-renewed.

 

You can change the time by manually renewing the name before it's expiration. 

 

CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

Was definitely only an initial one year rego as I only ever register .com's for one year at a time.