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Recovering a repossessed domain

been trying to get in touch with the repossessed domain team for the past 13 days. i am getting an auto response email suggesting reply with 72 hours. start loosing hope. 

 

i have owned a domain and missed renewal about 3 weeks ago. spent few hours on call with Godaddy support team and all efforts seem to redirect us to the repossessed domain team, yet not heard from them despite the number of follow up emails. need your help desperately. 

 

This is the Incident ID: [removed] Dated April 13th 

This is the Incident ID: [removed] Dated April 18th 

This is the Incident ID: [removed] Dated April 21st 

1 ACCEPTED SOLUTION

yes, been taken care of with the support team! 

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3 REPLIES 3
Community Team
Community Team

Please contact the live support teams and provide them with those incident ID numbers.  They'll be able to give you an active status report on the requests.  Thanks.

 

MPC

yes, been taken care of with the support team! 

View solution in original post

I have contacted several times godaddy customer support regard this, one time they told me staff only available monday to friday. another time told me they will call back shortly still not. And again I have to pay admin fee 50$ to restore the domain and reason It's happen due to bank dispute. but domain amount deducted by card. I don't know why I need to pay admin fee for my domain. okay anyway I have paid and call again. then told me will active whithin 72 hours. Now more than 2 weeks ago. still not. By disappearing domain and website. I lost my business and clients. but they don't care about this. do you have any experience about this? contacting customer support is useless? could I take legal action regard this? or any quick methods to do?? are they can take over domain without my permission??

 

this is my domain: grandbeachholidayresort.com

 

If go to website it looking anyone can Get This Domain.