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Reviewing documents

I have bought 2* .cn domains on 26th March, it said that  "Pending Document Validation" or "Reviewing documentation. We’ll email you a status update on or around April 1, 2019.". 

But now is 3rd April, nothing changed. What should I do now? Thanks

1 REPLY 1
Community Manager

Hi @Yodown. Thanks for being part of GoDaddy Community! It's hard to say what's happening in your situation. If you haven't heard anything by now, you may want to contact customer care so they can contact our domain compliance team to find out what's going on. If you don't wish to call, you can reach out to our chat support team. They are available Monday - Friday, 5 am to 6 pm (UTC/GMT -7) on the United States - English version of our Help page.

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.