Unable to save changes to nameservers

[random_username]

My domain is registered with godaddy, and I've been using their nameservers for a few years.

I'd now like to change to different nameservers.

In the 'My Domains' page I select my domain, choose DNS > Update Nameservers, which opens the Nameservers dialog.

I choose "I'll use my own nameservers", specify the nameservers, and click 'Save'... it briefly shows 'Loading', then remains on the 'Nameserver dialog', which I have to close/cancel. Back on 'My Domains' page, the nameservers listed haven't changed, nor if I open the Nameserver dialog again (i.e. it still shows "I'll use godaddy nameservers" selected).

If I have my browser dev tools open when I click the Save button, I can see that it sends a PATCH request to https://dcc.godaddy.com/api/v1/domains/nameservers/bulkName with a request payload that includes my domain name and specified nameservers.
The request receives a 422 (Unprocessable Entity) response.

(I assume this is part of the issue, but for all I know could be normal...)

Any idea what I'm doing wrong?

Any help appreciated!

[ZulWeb · Accepted solution]

Hello random_username, I hope you are doing well. First of all clear caches of your browser. You can also change your browser. When the option has appeared then you can use any valid nameservers with your domain names. However, if you want to use custom nameservers for your .eu domain name, you must use a unique IP address for each registered hostname. In your account, you can enter both the nameservers and their IP addresses in the Nameservers section. For instructions, see Set custom nameservers for domains registered with GoDaddy

If this not resolve your issue then contact Godaddy team.

[random_username]

Thanks ZulWeb; doing it via the DNSManagement page (as suggested in the link you posted) worked - so I guess the problem is just when trying to do it from the grid in the Domain Management page.