cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
New

renew SSL by mistake

i bought  a renew for one of my ssl certificate and by mistake it was not what i need , i do not continue the renew process , and i need to change the renew to be for the correct SSLcertificate

1 REPLY 1
Moderator

Hi @fadia

Once purchased, the SSL renewal cannot be applied to a different SSL. You would need to purchase a renewal for the correct certificate.

If you do not wish to renew the SSL that the renewal was purchased for, you will want to contact our support teams to see if the order is eligible for a refund. They can be reached at any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

^Gary

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status