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Cpanel email is not working ( mail address can’t be reached error

My email was first in office 365 package , then i have canceled the office package a decided to use same email in cpanel , have chatted with customer care many times and they edited the mx records but same error appears , anyone can help?

5 REPLIES 5
Super User IV

@Mostafa_kamal91 

 

In cPanel under Mail Routing did you change it from Remote to Local delivery?

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YES

@Mostafa_kamal91 

 

What is your domain name?

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Thanks alot its solved😊
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*Dr. Mostafa Kamal***Executive Manager*
*DAR EL WAFAA Co. For Import & Commercial agencies. *
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Hey @Mostafa_kamal91. It would be great if you could let us know what the resolution was. It may help others who are having the same issue. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.