cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mails getting bounced after 19.3 hrs

Mail that I send to Zoho hosted servers are always getting bounced after 19.3 hrs. 

Bounce message looks like : 

 

Subject : Message Delivery Failure - Mail Delivery System 

Content : 

This is an automatically generated Delivery Status Notification.      
Delivery to the following recipients was aborted after 19.3 hour(s):
Reason: There was an error while attempting to deliver your message with [Subject: "Test mail"] to destination_mail@domain.com. It has been in queue too long, and will not attempt delivery again.
Reporting-MTA: dns; p3plsmtpout003.prod.phx3.secureserver.net [208.109.80.53]
Received-From-MTA: dns; my_server_name.secureserver.net [198.12.ip.ip]
Arrival-Date: Thu, 16 May 2019 22:46:45 -0700
Final-recipient: rfc822;  destination_mail@domain.com
 
Have you came across such an issue? If yes, how you addressed it?. I contacted Zoho, but they say that their server has not received the mail. The bounce back message says it was in queue and did not go out. GoDaddy gives me very poor support. Always support agents say it is out of scope of GoDaddy. cPanel log indicates that the mail is delivered to relay server of GoDaddy - dedrelay.secureserver.net. But I have no clue what happens after that. Any help and guidance is appreciated. 
 
Thanks in advance.
 
 
2 REPLIES 2
Super User I
Super User I

Re: Mails getting bounced after 19.3 hrs

Hello @jestinvj 

 

I'm curious, did you use to be able to send email to Zoho and it just recent stop sending email to Zoho?

 

Also, what GoDaddy service are you using for email (cPanel, Workspace, etc...)?


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***

Re: Mails getting bounced after 19.3 hrs

Hi @davisdre317 

 

Thank you for the replay.

 

1. This is the first time I am sending email to Zoho hosted sites. 

2. I am using cPanel webmail hosted on my VPS. 

 

cPanel log says that the mail is delivered to dedrelay.secureserver.net (GoDaddy relay server). But after 19.3 hrs the server bounces the mail with the error message. 

 

sent_log.png