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Change Domain Pending 50 %

Hi,

I would like to upload a file through the file manager but when I select manage hosting I get the massage Change Domain Pending 50 %. I contacted the support team a few times but they keep telling me to wait few more hours. It has been like that for more than 48 hours. How long should the process take at the most? Has anyone had the same issue?
2 REPLIES 2
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Re: Change Domain Pending 50 %

Site xenoibai.info
Super User III
Super User III

Re: Change Domain Pending 50 %

Hello there,

 

This is something that can easily be corrected by tier 2 support. Call back in and request that they be contacted to correct this. It seriously takes about 5 minutes of time. If the customer service representative gives you the same "just wait a little longer" line of reasoning, they probably just don't know. If they keep telling you to wait, kindly request a supervisor. I would also recommend contacting the Hosting department and not Inbound.

 

 



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