Since Friday I cannot download any Media or make any updates or changes to my website. Technical support said it had to do with some company called level 3. When are you going to get this up and running? My site is dead in the water I cannot update upload media or make any changes at all. 😞
Sorry you're having trouble. It looks like that issue is ongoing. They have discovered that you can work around the issue by modifying your hosts file. You'd want to follow these instructions carefully:
Please update your host file to one of the proxy IPs below:
HTTP Error/Connection Reset Test IPs:
FTP Connection Timeout Test IPs:
If you have any questions about that, reach out to our hosting team and they'll help you through.