I am using FileZilla and am trying to download files from my online storage. 40% are coming down with 0 bytes. I've had a work order open for 2 weeks now. I desperately need the rest of my files. They say there are server issues. Is anyone else experiencing this?
Hi @Kathy1, thanks for posting.
I'm not aware of any issues with Online Storage like what you described. I can only suggest that you try downloading the files another way, such as through your browser, or call Support so they can review your account in detail with you.